Deco X50-5G loses internet connection

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Deco X50-5G loses internet connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
76 Reply
Re:Deco X50-5G loses internet connection
2024-11-06 14:37:12

  @chrisofthewhite 

 

The link provided in the previous post is for the following firmware:

X50-PoE_V2_1.0.6_Build_20240910_Rel.69633


So this firmware seems to be for X50-PoE, and not for X50-5G.

Can you please check and confirm this as well?

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#79
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Re:Deco X50-5G loses internet connection
2024-11-06 14:40:32

  @madvinegar 

Ah ok didn't spot it was for the 5G you wanted it. Did you check the beta firmware list for a 5G version?

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Re:Deco X50-5G loses internet connection
2024-11-06 14:42:53

  @chrisofthewhite 

 

Where can I check this? The latest official firmware available for X50-5G is v.1.1.7. This is the one I have.

 

I don't see any beta software available for X50-5G. Can you also check and let me know?

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#81
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Re:Deco X50-5G loses internet connection
2024-11-18 14:15:11

 @David-TP 

 

Is there finally sight of a solution? I have had patience long enough but the X50-5G is a useless paperweight with zero support from it's manufacturer.

 

Sorry for the harsh words but that's how I feel. A lot of people have payed a lot of money for a 5G modem/router combination and we got a device that isn't capable of keeping a stable internet connection for more then 12 hours. 

 

 

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#82
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Re:Deco X50-5G loses internet connection
2024-12-22 20:20:06 - last edited 2024-12-22 20:20:48

  @madvinegar 

 

I have currently using firmware 1.2.0. They added IOT network, VPN but I can see  random restarts feature is still supported.

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Re:Deco X50-5G loses internet connection
2025-01-09 13:20:57

  @Geeklas 

Geeklas wrote

Hi!

About a month ago I bought a Deco X50-5G mesh router. 

I get great connection and speed up to 400-500Mbit/s certain times in the day. Most often about 50-170Mbit/s. I love it!

But a couple of times each day (often 1-3 times a day) it loses the internet connection. after a reboot it works again.
I have the same mobile internet on my and my wifes phones, and they work. So it should not be any problem with the operator (Telia, Sweden).
We have 2 external antennas to boost the coverage.

 

What could be wrong?

 

Best Regards
Niklas

 

App - more - internet - Carrier 

Turn off Carrier "Auto" . Select carrier more stable for you.

 

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