Solution Archer AX12 V1 Wi-Fi Disconnecting Issue in AP Mode
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Solution Archer AX12 V1 Wi-Fi Disconnecting Issue in AP Mode
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
This Article Applies to:
Archer AX12 V1 working on AP Mode
Issue Description:
When Archer AX12 V1 works on AP mode and there are multiple APs in the same network with the same SSID, some customer might experience Wi-Fi disconnecting issue when the client devices are roaming among different APs.
Solution:
Update:
The new official firmware has been released, please check for update on your router Web GUI or Tether App.
Or you could also download the latest firmware from our official website:
Firmware Download for Archer AX12 V1
If there is any further issue after installing the above new firmware, please provide detailed problem and your whole network topology, also let us know whether there are multiple APs using the same SSID.
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I didn't test beta version, I only tested the production version.
As I said, the roaming fetures now work (not good) but they work.
I know client decides wether to switch from one to another physical device, the APs or routers also represent a big part in the equation.
My current topology is:
AX53 as main router.
C9 as AP.
In this scenario, the roaming (with same client) between AX53 and C9 is very fast, less than 1 second, data transfer between client and C9 is stable.
The topology I want to upgrade to:
AX53 as main router.
AX12 as AP (replacing the C9).
In this scenario, the roaming (with same client) between AX53 and AX12 is too slow, more than 5 seconds, data transfer between client and AX12 is not very stable, for example: Sample 1: 500Mbps
Sample 2: 8Mbps
Sample 3: 50Mbps
Sample 4: 200Mbps
Sample 5: 2Mbps
Sample 6: 400Mbps
and so on; samples taken at most 1 second away from each other.
It has many peaks, both up and down.
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@Sunshine I have this exact same issue, please provide the new firmware for the BR version, not only EU. Thanks
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Hi, actually the BR version firmware of this model is the same as EU version, you could also download and install the EU version firmware from global site: Firmware Download for Archer AX12 V1
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Thanks a lot for the update, glad to hear that the issue has been resolved. Hope you could enjoy the internet.
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@Sunshine Hi - I may be experiencing this issue with my brand new AX12 routers, my firmware version 20240311. please provide the new firmware
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Hi, it is suggested to check the latest firmware and upgrade it manually.
As the latest firmware should resolve the issue, now we would like to lock this thread.
Please feel free to let us know via starting a new thread if necessary if there is further problems.
Thanks for your cooperation~
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Helpful: 2
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Replies: 17
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