Sunshine wrote

This Article Applies to:

Archer AX12 V1 working on AP Mode

 

Issue Description:

When Archer AX12 V1 works on AP mode and there are multiple APs in the same network with the same SSID, some customer might experience Wi-Fi disconnecting issue when the client devices are roaming among different APs.

 

Solution:

If you encounter the same issue, please try downloading and updating the following beta firmware, then monitor if the issue can be resolved:

Archer AX12_V1_20230926

 

Note: Before proceeding with the installation, please take a moment to read and understand our Beta Firmware Agreement.

 

If there is any further issue after installing the above beta firmware, please provide detailed problem and your whole network topology, also let us know whether there are multiple APs using the same SSID.

 

 

 

 

  @Sunshine 

  @Sunshine  Hi - I may be experiencing this issue with three brand new AX12 routers, but before trying beta software, I wanted to check if this sounds like the same. My experience is, that installing one or more of the AX12 routers in AP mode using same SSID and password but with different wifi channels selected, wireless clients most times (not all times) fails to connect to the wifi of the AX12 or also experience when connected that they can't get to the internet.

 

Does this sound like the same issue? If so, I may well give it a try with the beta software - unless the next update containing this fix is coming within the next few days or week?

 

Also - installing the beta version, will this be overwritten when next full version is released, or is it possible to move back to the current released version of 20230921?

 

Thanks,

Allan

  @Sunshine thanks a lot for picking up on this! I was referring to the publication date of most recent firmware, not the firmware file name, see screen shot.

 

What's currently holding me back trying it out (as I can't roll back) are the two independent reports from other testers on reduced wifi speeds after loading the beta version, specifically see https://community.tp-link.com/en/home/forum/topic/617510?replyId=1265236 and https://community.tp-link.com/en/home/forum/topic/617510?replyId=1271380 , which I've asked on in those threads whether are observable vs. achieved wifi speed prior to loading the beta firmware, see https://community.tp-link.com/en/home/forum/topic/617510?replyId=1282662 .

 

If it's not a real issue, I'm open to try out the beta versions and get my home network fully upgraded throwing out really outdated APs and go with up-to-date hardware (incl. security patching) and Wifi6.

 

  @Sunshine OK, I bit the bullet. Installed all my 3 AX12 APs, upgraded to the beta firmware, configured all to same SSID and password, used SmartConnect to even move to same SSID across 2.4GHz and 5GHz (hadn't done this before), assigned different channels to each manually (and trying to avoid most powerful channels from neighbours), turned on WPA3, turned off the old AP stations. Everything works beautifully :-) Increased speed, no drops in speed when moving around and clients switches over to nearest AP much faster.

 

So beta firmware looks good to me in a uniform environment. Hope to see it in production now real soon.

  @Sunshine 

 

hss there been an update for production or is it still beta?

  @Sunshine 

 

I just installed the official version (build 20231127) and the issues continue:

 

It seems that the roaming issue is resolved, I will have to test further to prove that it works constantly, the only issue is that the roaming between main router (AX53) and access point (AX12) takes a long time.

The transfer speed between client (PC, cellphone, tablet) and AX12 is way too slow and very inconsistent even when being right by the device.

I was hoping this update would make this a very good and reliable device; it still isn't.

I'm certain that with another FW upgrade everything will be ok, the deal is when will it be available.

I've updated to the latest firmware, but the issues continue to persist. I have tried different configurations for my two modems, the C80 and AX12, but I've got no luck in resolving the problems. When I used the AX12 as the main router and the C80 as the AP, the network quality quickly deteriorated. The connection frequently dropped, the speed was unacceptably slow. When configuring the C80 as the main router and the AX12 as the access point, I was unable to connect to the Wi-Fi at all.