Except for Iphone everything else is connecting to wifi.

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Except for Iphone everything else is connecting to wifi.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Miaze

2023-09-13 07:19:36

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Registered: 2022-11-15

Except for Iphone everything else is connecting to wifi.

2023-09-13 07:19:36

Model: Deco X60

Hardware Version:

Firmware Version: 1.5.1

Hi, I am having an issue with my Deco X60 as the main deco.

I use X 60 as the main, another x60, and 2 M4 as a satellite. Recently, only my iPhone is not connected to my wifi, it sometimes stays for 15-20 minutes and then disconnects. I have tried resetting my network from my phone, it works but disconnects. I have shuffled my X60 and presented it multiple times but same problem.

Please help me out with this.

1 Reply

David-TP

2023-09-14 02:48:41

Posts: 12361

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Registered: 2020-04-14

Re:Except for Iphone everything else is connecting to wifi.

2023-09-14 02:48:41

@Miaze

Hi, Thank you very much for the feedback.

If most wireless devices work well, I think the issue is more related to the smartphone. Here are some suggestions for your reference:

1. Turn off "Private address" on the iPhone first.

2. Disable "Mesh Technology" on the Deco APP for iPhone only.

3. Enable the Guest network for 2.4GHz only and connect the smartphone to the Guest network to see whether the connection would be more stable.

Best regards.

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Except for Iphone everything else is connecting to wifi.

Except for Iphone everything else is connecting to wifi.

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