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FTP does NOT work from Internet when Bandwidth Control is enabled.

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FTP does NOT work from Internet when Bandwidth Control is enabled.

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FTP does NOT work from Internet when Bandwidth Control is enabled.
FTP does NOT work from Internet when Bandwidth Control is enabled.
2013-08-06 19:44:03
cool: Region : India

Model : TD-W8968

Hardware Version : V1

Firmware Version : 0.6.0 0.4 v0005.0 Build 130217 Rel.62075n

ISP : MTNL (India)

Region : India

Model : TD-W8968

Hardware Version : V1

Firmware Version : 0.6.0 0.4 v0005.0 Build 130217 Rel.62075n

ISP : MTNL

Hello Guys,

After lot of troubleshooting and efforts I think there seems to be BUG with routers firmware 0.6.0 0.4 v0005.0 Build 130217 Rel.62075n. I am connected to Internet via ADSL and not Cable Lan modem.
When you enable Bandwidth control, FTP stops working from Internet. However, it does work from local network. When you disable Bandwidth control, FTP starts working from internet as well as local network. Any solution or will I need to wait TP-link to confirm / accept this as BUG and release update? Has anyone seen this issue or can reproduce this please?

-Khalid Dagli
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#1
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16 Reply
Re:FTP does NOT work from Internet when Bandwidth Control is enabled.
2013-08-17 14:49:46
Hi.
Can you post the screenshot about FTP Server settings page and Bandwidth Control settings page here?
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#2
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Re:FTP does NOT work from Internet when Bandwidth Control is enabled.
2013-08-18 03:46:18
Hi,

I used mxtoolbox to check the status of FTP access from internet. it works when i disable bandwidth control and doesn't when Bandcontrol is enabled.
File:
bd.JPGDownload
ftp.jpgDownload
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#3
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Re:FTP does NOT work from Internet when Bandwidth Control is enabled.
2013-08-21 07:47:14
Have sent an email to TP-LINK support and they say that they are testing the modem and trying to figure out the issue.
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#4
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Not resolved yet.
2013-09-05 12:26:21

stella wrote

Have sent an email to TP-LINK support and they say that they are testing the modem and trying to figure out the issue.


any update or revert from TP-link?
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#5
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I'm also waiting for a fix
2013-10-01 16:38:46
Hello, I've the same issue with my v1 router:
Region : Italy
Model : TD-W8968
Hardware Version : V1
Firmware Version : TD-W8968_V1_130217 (latest from TP-link italian site)
ISP : Telecom Italia (smart 5)

I need to have QoS active as I've to allocate at least 128Kbit bandwidth for VoIP, and when I set up QoS ftp doesn't accepts connections from WAN (if I'm in the LAN network ftp is working well).
I know that TP_Link is focused on v2 now, but I urgently need that they will fix this issue :(
Do you have any news on it?
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#6
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Re:FTP does NOT work from Internet when Bandwidth Control is enabled.
2013-10-21 21:47:38

xilav wrote

Hello, I've the same issue with my v1 router:
Region : Italy
Model : TD-W8968
Hardware Version : V1
Firmware Version : TD-W8968_V1_130217 (latest from TP-link italian site)
ISP : Telecom Italia (smart 5)

I need to have QoS active as I've to allocate at least 128Kbit bandwidth for VoIP, and when I set up QoS ftp doesn't accepts connections from WAN (if I'm in the LAN network ftp is working well).
I know that TP_Link is focused on v2 now, but I urgently need that they will fix this issue :(
Do you have any news on it?


I received a call from TP link a three weeks ago and they agreed to have this problem in version 1. However, they will test it further and if this not repairable, they will arrange a replacement with version 2.0. Since then I have not received call, no updates nothing. Bad support.
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#7
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Re:FTP does NOT work from Internet when Bandwidth Control is enabled.
2013-10-22 17:05:53
send a e-mail to TP-LINK or call their hotline
we needn't be so passive waitting in the forum
maybe they are too busy recently,right?
Hope you luck!!!
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#8
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Re:FTP does NOT work from Internet when Bandwidth Control is enabled.
2013-11-11 03:49:25

Lebron James wrote

send a e-mail to TP-LINK or call their hotline
we needn't be so passive waitting in the forum
maybe they are too busy recently,right?
Hope you luck!!!


Several emails but no response.
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#9
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Version 2 also has same problem
2013-12-14 20:33:49

kdagli wrote

Several emails but no response.


Today, I got the replacement of my router and now its hardware version is 2.0
Unfortunately it also has the same problem. When you enable bandwidth control, FTP does not work from Internet. This happens when you are on ADSL Internet connection.

So, on ADSL connection, if you enable bandwidth control, FTP will not work at all from the Internet. From the local network, no issues.

I will now chase TP-link for their buggy products and look forward for refund.
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#10
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Re:FTP does NOT work from Internet when Bandwidth Control is enabled.
2014-01-09 01:23:29
Update:

Another problem when connected via ADSL Internet. Remote Management does not work when bandwidth control is enabled. Same happens with FTP as mentioned earlier. Stupid product. I sent an email to support no response since WEEKS!
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#11
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