Why am i getting an product ad popup in DECO, a network admin app?
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I'm a Homeshield subscriber too. wth
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, Welcome to the community.
Do you mean the exclusive offer for Deco X50-Outdoor?
If you do not want to receive promotional messages, you could turn off Notifications under Deco APP>Settings on the top left>App Settings>Notications>Promotional Messages.
Thank you very much and best regards.
- Copy Link
- Report Inappropriate Content
@David-TP I've always had that setting off. I still get the popup on startup anyway.
- Copy Link
- Report Inappropriate Content
The appearance of a product ad popup in the DECO network admin app, particularly for Deco XE75 users with firmware version 1.2.6 and HomeShield subscription, could be due to various reasons. These popups might be a part of the app's regular updates or notifications, or it could be an issue related to firmware changes. It's also possible that certain settings within the app or your HomeShield subscription have triggered these ads. To address this concern, it's advisable to check the app's settings and, if necessary, contact technical support or review the app's release notes to see if this behavior is expected or if there are any user-configurable options to control ad popups.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 426
Replies: 3
Voters 0
No one has voted for it yet.