Block internet not working

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Block internet not working

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Block internet not working
Block internet not working
2023-08-20 07:58:58
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

Hi

I'm trying to block my kids access to the internet by blocking it in the Deco app. It is however not taking effect and they can just keep on browsing. This is both iPhones, iPads and a PC where it's not working. It's as if nothing happened when I block them.

 

I have tried blocking them as users with the parental controls and also by blocking each device individually. Same result. Nothing is blocked.

 

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Re:Block internet not working
2023-08-21 02:45:55

  @UglyDuck325 

Hi, have you tried to turn off "Private Address" on the iPhone/iPad? It is very likely that the device's MAC address has changed and gets recognized as a new device.

Wait for your reply.

Best regards.

 

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#2
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