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can anyone help just received new virgin hub 5 and powerline has stopped working looking foe help to solve problem
Hi, how about the LED status on your powerline adapter and extender? especially the powerline LED.
Please connect a computer directly to the new virgin hub 5 via Ethernet cable to test if the wired connection works fine, if so, use the same cable and same port to connect the new hub 5 to powerline adapter. Also try moving the powerline extender into the same room as the powerline adapter to see if it makes any difference.
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