Possibility of Fraudulent Technical Support
Hi @TP-Link support team. I recently had issues with a firmware upgrade and requested/received tech support from TP-Link. Due to the issues I had to provide remote access via TeamViewer to a TP Link tech support person to interact directly with the device from my network. I am having a number of issues with what is looking like a cyber attack. I have run some scans across my network devices and have identified some security concerns which may relate to 1 of the 2 devices.
I would appreciate if you can help me confirm the validity of the technical support received.... worried it may have been fraudulent. Appreciate your help in advance! Thanks!