Deco not picking up clients

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco not picking up clients

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

KWK

2023-07-15 07:04:24 - last edited 3 weeks ago

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-07-15

Deco not picking up clients

2023-07-15 07:04:24 - last edited 3 weeks ago

Tags: #Network Connectivity

Model: Deco M4

Hardware Version: V4

Firmware Version: 1.5.6 Build 20221229 Rel. 72252

I have a 2 x deco M4R(EU) Ver:2.0 and 1 x M4(EU) Ver:4.0, the Ver 4.0 does not pick up clients even if it has a strong signal and the phone is next to it. I rebooted the deco a couple of times but no client connection.

1 Reply

David-TP

2023-07-19 11:08:41

Posts: 12361

Helpful: 1710

Solutions: 1120

Stories: 9

Registered: 2020-04-14

Re:Deco not picking up clients

2023-07-19 11:08:41

@KWK

Hi, Did it help if you switch the V4 as the main Deco?

How to Set up the Satellite Deco or a new Deco to be the Main Deco

Roaming requires cooperation on both sides. If the Deco suggests the client move to another nearby Mesh unit but it refused, it would stay on the previous unit.

For more suggestions, please refer to this link:

Why my clients don't roam/connect to the nearest Deco node?

Thank you very much.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Deco not picking up clients

Deco not picking up clients

Information

Voters 0

Tags