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XE 75 issue

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XE 75 issue

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XE 75 issue
XE 75 issue
2023-07-09 13:54:08 - last edited 2023-07-09 14:00:53
Model: Deco XE75  
Hardware Version: V1
Firmware Version: 1.2.2 Build 20230509 Rel. 63842

Dear all,

 

I added yesterday the deco XE75 to my existing network with 3x deco M4. XE75 has now become main deco (indicated app).

Now wants the following, that the webpage of my Hikvision cameras, do not display an image. And if I switch back to the wifi of my provider (Ziggo) then I do have image.

How can I solve this?
I am running on a laptop with windows 11.

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4 Reply
Re:XE 75 issue
2023-07-11 09:40:23 - last edited 2023-07-11 09:41:12

  @Vuurvreter Hi, welcome to the community.

Did Deco also work in Access Point mode?-How to set up Deco to work in Access Point mode

And were you having the same issue when there is Deco M4 only?

Wait for your reply.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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Re:XE 75 issue
2023-07-11 15:42:51

  @Vuurvreter 


Hello David,

With the Deco M4, I did not have this problem.
The XE75 is now on as a Wi-fi router.

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#3
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Re:XE 75 issue
2023-07-12 07:42:06

  @Vuurvreter 

Did it help if you switch Deco XE75 into Access Point mode?

If Deoc is also in router mode, you would have two routers/NATs and normally there would be a problem, especially for remote access since you might need to open ports on Ziggo router for Deco, then open the same ports on Deco for HIKVision cameras.

 

Thank you very much.

Best regards.

 

 

 

 

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#4
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Re:XE 75 issue
2023-07-12 18:21:39

  @Vuurvreter 

Yes this solved the problem.
Thanks for the help, this helped me.

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