Google Play AND Chromecast does NOT work

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Google Play AND Chromecast does NOT work

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Google Play AND Chromecast does NOT work
Google Play AND Chromecast does NOT work
2023-06-30 12:15:58 - last edited 2023-06-30 15:21:12
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: 1.3.4

Hi,

Google play store apps normally stops downloading, sometimes at 99%, when trying to install or update, then they fail to install.

Chromecast can not update.

 

I tried the solution:

https://www.tp-link.com/se/support/faq/904/

 

Still, I can not download from google play.

I have not tried to download on the chromecast.

Are there any solutions out there?

  0      
  0      
#1
Options
1 Reply
Re:Google Play AND Chromecast does NOT work
2023-07-03 07:47:02

  @skjold 

 

Hi, does the issue happen on all the client devices? and who is your ISP?

Please go to Advanced->Network->DHCP Server, configure Primary DNS as 8.8.8.8, Secondary DNS as 8.8.4.4, then save it and test if it helps.

 

If the problem still exists, please try to connect the same device to another network to see if there is any similar issue. If you have any old wireless router, please also try to replace the current router with your old router for comparison.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#2
Options