Latest XE75 Pro firmware brings problems
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Since upgrading the firmware for my XE75 Pro mesh system to the latest revision (121 build 20230530 Reo 55832) I have frequent/chronic drop outs when on any of the satellite units. Stable connection on main unit only.
If anyone is yet to upgrade to this firmware revision I recommend holding fast as this is really bad.
If anyone can provide a route to revert the system to last stable firmware I'd be grateful for the assist.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Update 1.2.6 I installed yesterday for my XE75 (V1) did nothing. Still limited connectivity and frequent dropouts on the main unit.
- Copy Link
- Report Inappropriate Content
Still having major issues with V2 XE75. Support has been the run around with no solution. Same steps to troubleshoot with no real resolution. Wired is perfect, even off the Deco but wireless is 1/4 the speed down and about half up. V2 XE is not able to run the new "fixed" firmware. Anyone having the same issue?
- Copy Link
- Report Inappropriate Content
Hi, nice to see you again.
Since this post started with Deco XE75 Pro V1, the fixed firmware shared here is not suitable for Deco XE75 v2. Actually, I haven't seen much feedback on the new firmware of XE75 V2 yet. mainly on XE75 v1.
And I see your case has been forwarded to the engineers before but it only mentioned the disconnection issue.
Could you please start a new thread or send an email to support.forum@tp-link.com with some details about the slow wireless speed issue on Deco XE75 v2?
Wait for your reply.
Best regards.
- Copy Link
- Report Inappropriate Content
What should be the light colour on the XE75 Pro when following How to use firmware recovery if the Deco become brick? Are both methods available for this model? I'm trying method 2 and mine becomes solid green, but I'm unable to access 192.168.0.1 so I'm not sure if solid green is the colour for recovery mode.
- Copy Link
- Report Inappropriate Content
@David-TP Would you be able to answer my question about firmware recovery? I'm trying to downgrade my firmware from the buggy firmware.
- Copy Link
- Report Inappropriate Content
+1 on this for my (non-pro) XE75. I've tried the 1.2.6 beta firmware on it, but the quality is still extremely degraded, to the degree that I consider it unusable. Considering returning it under warranty soon, since it's essentially been bricked by the firmware updates.
- Copy Link
- Report Inappropriate Content
Hi, sorry and the LED lights should become flashing green, like Deco X90 when Deco XE75 pro gets into firmware recovery mode.
You could send an email to support.forum@tp-link.com if you still had a problem.
By the way, I reviewed your previous replies and they are more about Deco X90 V1 which the reported issue in CA versions has been fixed on the latest 1.2.3 firmware. It would also be highly appreciated if you could add some details in the email about what happened on Deco XE75 Pro with the latest firmware.
Thank you very much.
Best regards.
- Copy Link
- Report Inappropriate Content
Hi Johan,
Thank you for the update.
In case I missed your reply, I would like to follow up on your case via email.
Please refer to the email for further suggestions.
Thanks a lot.
Best regards.
- Copy Link
- Report Inappropriate Content
athafoud wrote
I am having similar connectivity issues with XE75 (1.2.5 Build 20230530 Rel 46610)
After some testing I was able to identify that the problem is only for 5GHz network. Any device connected to 5GHz network experiences disconnects or loses just internet connectivity while remains connected to the network.
Other things I tried, but the they did not resolve the issue
- Changing 5GHz channel width from 160 to 80
- Disabling Fast Roaming
- Disabling Beamforming
- Disabling / Changing Mode on OFDMA/MU-MIMO
As a workaround I have disabled the 5GHz channel and I am using only 2.4GHz. With 2.4GHz everything works smoothly. Not sure if anybody else tried this but it can be a temporary solution until the new firmware release.
The 1.2.6 Firmware is not not yet available to me through the App, I will try to manually install it later today.
Hi there, did you managed to find out what happened. You described exactly what happened to mine (Deco X55 pro), I cannot connect to the 5GHz band sometimes but the 2.4GHz works fine.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 3
Views: 4983
Replies: 21
Voters 1