Is the TP-Link Model RE315 compatible with BT router (Smart Hub 2)

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Is the TP-Link Model RE315 compatible with BT router (Smart Hub 2)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

smitchell4130

2023-05-31 20:37:31

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Registered: 2023-05-31

Is the TP-Link Model RE315 compatible with BT router (Smart Hub 2)

2023-05-31 20:37:31

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Model: RE315

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Hi, I can connect TP-Link (model RE315) to the BT router (Smart Hub 2) and all the lights are green, but after a few days, I can no longer connect to the extended networks. Is the extender compatible with BT routers? Sometimes I can't connect to the extender using the app. It's very erratic. Any info and solutions are appreciated. Thanks, Steven

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Sunshine

2023-06-01 05:50:54

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Re:Is the TP-Link Model RE315 compatible with BT router (Smart Hub 2)

2023-06-01 05:50:54

@smitchell4130

Hi, there is no known incompatibility issue between our range extender and BT router, please check and confirm if the extender is plugged in proper location, if it is too far from your router or receives weak signal from the router, please move it closer to your router.
https://www.tp-link.com/support/faq/2692/

If the problem still exists, please check the LED status on the extender when it happens again, and also confirm if it will recover automatically after a few seconds or minutes, or you have to restart the extender to get internet again.

By the way, may I know if your extender is configured to have the same WiFi name as your router? If so, it is recommended to change its WiFi name to a new different one for troubleshooting purpose so that you could tell which network you are actually connected, then check if the same client device could still connect and get internet access from your router when the extender loses internet access.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

Is the TP-Link Model RE315 compatible with BT router (Smart Hub 2)

Is the TP-Link Model RE315 compatible with BT router (Smart Hub 2)

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