Deco lights were not blinking

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco lights were not blinking

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco lights were not blinking
Deco lights were not blinking
2023-05-29 05:43:54
Model: Deco E4  
Hardware Version: V3
Firmware Version: 3.0

I was using 2 deco's, suddenly all 2 were stopped working and even not blinking lights.

 

can anyone help me or any suggestions...?

 

Thanks in advance...

  0      
  0      
#1
Options
4 Reply
Re:Deco lights were not blinking
2023-05-30 02:47:48

  @tejeshbunny 

Hi, welcome to the community.

What is the LED status on the Deco now, solid red or yellow?

Have you ever tried to hold the reset pinhole at the bottom for 1s to see whether there is any change to the LED status?

By the way, may I know how long have you had the Deco units?

Wait for your reply.

Best regards.

 

  0  
  0  
#2
Options
Re:Deco lights were not blinking
2023-05-30 04:11:43

Hi @David-TP 

 

Thanks for your reply...

 

Deco's itself stopped working. And i was using from past 3 months...

 

Have tried of resetting too

  0  
  0  
#3
Options
Re:Deco lights were not blinking
2023-05-30 06:35:49

  @tejeshbunny 

So, the LED light no longer lit up, right?

In this way, I think you could contact the shop retailer, or local warranty office for replacement:

https://www.tp-link.com/in/support/replacement-warranty/

Best regards.

  0  
  0  
#4
Options
Re:Deco lights were not blinking
2023-05-30 07:57:10

Thanks @David-TP 

 

will connect to the retailer and request same for replacement..

  1  
  1  
#5
Options