VR300 - VLAN and 802.1Q setting
hi all,
I've got some issue configuring the router for internet connection .
ISP is Fibra.city, italy.
all was working fine for 1 year, then suddenly I lost internet connection. connection LED is on, fixed, green, but no internet traffic.
ISP says that they are able to see the connected device.
I've re-configured the modem as required:
IP, Subnetmask, Gateway, DNS Pr, DNS Sec. and VLAN in the quick setup.
(it works with static IP, not with a dynamic one)
I've re-contacted ISP and they asked me to configure VLAN100 in the IPTV menu and activate the 802.1Q. this last step is a kind of complicated because I cannot find this parameter in the configuration menu.
How hsould I abilitate it? do you have any idea of what else I may need to check?
thank you
Alessandro