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Device naming not staying.

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Device naming not staying.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

jmelezko

2023-04-03 20:00:51

Posts: 1

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2023-04-03

Device naming not staying.

2023-04-03 20:00:51

Tags: #Parental Control

Model: Deco M5

Hardware Version:

Firmware Version: 1.6.5 Build 20230110 41561

When i added a new device and change it to a custom name eg: (johns IPhone) it will revert to just phone or linux

How do i keep the renaming of the device from changing

This issue never happened before the app updated

1 Reply

David-TP

2023-04-04 07:46:50

Posts: 12361

Helpful: 1710

Solutions: 1120

Stories: 9

Registered: 2020-04-14

Re:Device naming not staying.

2023-04-04 07:46:50

@jmelezko

Hi, Thanks for the feedback.

If you checked the MAC address of "phone or Linux", did it still have the same MAC address as the previous "John's iPhone"?

Are you still able to reproduce this issue now?

If possible, please refer to this link to help me submit the APP log:

How to submit Deco APP log

Thank you very much.

best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Device naming not staying.

Device naming not staying.

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