Could not able to access the pc(gigabit port) wired to wr841n using a remote desktop connection

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Could not able to access the pc(gigabit port) wired to wr841n using a remote desktop connection

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Could not able to access the pc(gigabit port) wired to wr841n using a remote desktop connection
Could not able to access the pc(gigabit port) wired to wr841n using a remote desktop connection
2023-04-03 13:21:34 - last edited 2023-04-25 08:33:02
Model: TL-WR841N  
Hardware Version: V14
Firmware Version: 0.9.1 4.19 v0348.0 Build 220816 Rel.43928n

Router: Tplink wr841n v14

PC: Dell optiplex 3050 with gigabit ethernet

PC is connected wirely to one of the router port

 

Issue: Could not able to access the dell optiplex pc using microsoft remote desktop connection from another pc

Note: the same setup when used with dlink dir 615 x1 router is working seamlessly.

 

 

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#1
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1 Accepted Solution
Re:Could not able to access the pc(gigabit port) wired to wr841n using a remote desktop connection-Solution
2023-04-25 08:32:55 - last edited 2023-04-25 08:33:02

Hello @vidyasagar 

 

Thank you for posting on the TP-Link Community.

 

Since you're trying to remotely access the local computer from an outside network, you will need to do a Port Forwarding on the WR841N router first. Follow the guide below to open TCP port 3389 on the WR841N:

Port forwarding: how to set up virtual server on TP-Link wireless router?

 

When proceeding with the Port Forwarding on the WR841N, please make sure you've received a public IP address on the WAN page from your internet provider. If not, you need to contact your provider to help with a public IP first.

 

After finishing the Port Forwarding settings on the WR841N, you can try to do a remote connection from an outside network with the public IP address.

 

Go through the following steps to enable the Remote Desktop on your computer:

https://support.microsoft.com/en-us/windows/how-to-use-remote-desktop-5fe128d5-8fb1-7a23-3b8a-41e636865e8c#ID0EDD

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Could not able to access the pc(gigabit port) wired to wr841n using a remote desktop connection-Solution
2023-04-25 08:32:55 - last edited 2023-04-25 08:33:02

Hello @vidyasagar 

 

Thank you for posting on the TP-Link Community.

 

Since you're trying to remotely access the local computer from an outside network, you will need to do a Port Forwarding on the WR841N router first. Follow the guide below to open TCP port 3389 on the WR841N:

Port forwarding: how to set up virtual server on TP-Link wireless router?

 

When proceeding with the Port Forwarding on the WR841N, please make sure you've received a public IP address on the WAN page from your internet provider. If not, you need to contact your provider to help with a public IP first.

 

After finishing the Port Forwarding settings on the WR841N, you can try to do a remote connection from an outside network with the public IP address.

 

Go through the following steps to enable the Remote Desktop on your computer:

https://support.microsoft.com/en-us/windows/how-to-use-remote-desktop-5fe128d5-8fb1-7a23-3b8a-41e636865e8c#ID0EDD

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Could not able to access the pc(gigabit port) wired to wr841n using a remote desktop connection
2023-05-02 11:16:01
@Kevin_Z. Sorry my Bad, Am trying to access the remote pc from the local network not from the outside network. Will the same settings what you mentioned above will work from the local network?
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Re:Could not able to access the pc(gigabit port) wired to wr841n using a remote desktop connection
2023-05-02 11:16:25

  @Kevin_Z 

 

Sorry my bad, Am trying to access the remote pc from the local network not from the outside network. Will the same settings what you mentioned above will work from the local network?

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Re:Could not able to access the pc(gigabit port) wired to wr841n using a remote desktop connection
2023-05-02 11:28:43
Its not working in Lan. Am loosing wan ip address. it shows 0.0.0.0 in wan ip address. Also am using cat 6 cable from router to remote pc
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Re:Could not able to access the pc(gigabit port) wired to wr841n using a remote desktop connection
2023-05-05 07:24:11

@vidyasagar 

 

Can you draw me a detailed network layout? How are the PCs connected to the network, and how would like to access from one to another? Thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Could not able to access the pc(gigabit port) wired to wr841n using a remote desktop connection
2023-05-06 17:06:39
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Re:Could not able to access the pc(gigabit port) wired to wr841n using a remote desktop connection
2023-05-06 17:19:42
Also using the same setup, when the router is replaced with a dlink dir 615. I can access the dell pc from the laptop via remote desktop connection
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Re:Could not able to access the pc(gigabit port) wired to wr841n using a remote desktop connection
2023-05-17 16:39:09

  @Kevin_Z

 

Have you read the issue posted recently?

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