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vpn not connecting

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vpn not connecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

vpn not connecting

XXuserXX

2023-03-05 08:00:31

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-03-05

vpn not connecting

2023-03-05 08:00:31

Model: Archer AX11000

Hardware Version: V1

Firmware Version: 1.3.2

Hello,

Out of the blue, the vpn client on my AX11000 does no longer connects with a openvpn-server.

It had an active connection last week, but after i changed from server/IP it does not connects.

What did i do to try to solve it?

Rebooting the router

Re-applying firmware

Contact my VPN-provider.

Nothing...

The process states "connecting" for ages, and nothing happend.

Thanks

1 Reply

Kevin_Z

2023-03-06 05:58:27

Posts: 21572

Helpful: 5032

Solutions: 2542

Stories: 21

Registered: 2018-12-24

Re:vpn not connecting

2023-03-06 05:58:27

Hello @XXuserXX

Thank you for reaching out to us and welcome to the TP-Link community.

Can you please explain what this means "after i changed from server/IP it does not connects."? Are you saying you changed a VPN server? What is the VPN server now?

Please check and make sure you can connect to that VPN server on the computer or phone directly when running a VPN Client software.

If yes, please go through the troubleshooting suggestions in the following article:

What if VPN Client is not working

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