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vpn not connecting

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vpn not connecting

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vpn not connecting
vpn not connecting
2023-03-05 08:00:31
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.3.2

Hello,

 

Out of the blue, the vpn client on my AX11000 does no longer connects with a openvpn-server.

It had an active connection last week, but after i changed from server/IP it does not connects.

 

What did i do to try to solve it?

Rebooting the router

Re-applying firmware

Contact my VPN-provider.

 

Nothing...

 

The process states "connecting" for ages, and nothing happend.

 

Thanks

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Re:vpn not connecting
2023-03-06 05:58:27

Hello @XXuserXX 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

Can you please explain what this means "after i changed from server/IP it does not connects."? Are you saying you changed a VPN server? What is the VPN server now?

 

Please check and make sure you can connect to that VPN server on the computer or phone directly when running a VPN Client software.

 

If yes, please go through the troubleshooting suggestions in the following article:

What if VPN Client is not working

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