deco x55 mesh

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deco x55 mesh

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deco x55 mesh
deco x55 mesh
2023-02-23 20:38:14
Tags: #deco not working
Model: Deco X55  
Hardware Version:
Firmware Version:

Hello i just recently purchased a deco x55, i did the install quick and simple, my problem is that ever 2 days my deco x55 goes red and is dropped of the internet at first i though i didnt have internet, but looking closer i saw my main router with internet and did a call to my Internet provider and indeed i have internet. Every 2 days the deco x55 just suddenly stops working and goes red. i have to shut off my deco (main) x55 and the internet box for them both to sync up and work again this is gettting really annoying can any help

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Re:deco x55 mesh
2023-02-24 07:08:40

  @jbtp Hi, Welcome to the community.

May I know who is your internet service provider and the model number of our ISP main router?

Please also save a screenshot of the IPV4 settings under Deco APP>More>Interent connection when Deco goes red.

 

And here are some suggestions for your reference:

1. change the WAN DNS to 8.8.8.8/8.8.4.4.

How to change DNS server settings on my Deco

 

Best regards.

 

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