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TL-WPA7510 disapear from TpPLC screen

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TL-WPA7510 disapear from TpPLC screen

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

irminia

2023-02-20 22:16:34

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Registered: 2023-02-16

TL-WPA7510 disapear from TpPLC screen

2023-02-20 22:16:34

Tags: #Power Saving Mode #QoS

Model: TL-WPA7510 KIT

Hardware Version: V2

Firmware Version: 20190610

hello,

my WPA7510 appears as unknown randomly (or after a while?) on the TpPLC screen (right plug). It can't be administred then. I have to manually unplug en replug it to fix the issue.

any idea?

thank you.

2 Reply

David-TP

2023-02-24 02:15:20

Posts: 12311

Helpful: 1700

Solutions: 1084

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Registered: 2020-04-14

Re:TL-WPA7510 disapear from TpPLC screen

2023-02-24 02:15:20

@irminia Thanks for the feedback.

When the TL-WPA7510 disappeared as 'unknown', will you still see the second powerline LED light up?

Please also try to update the firmware of 7510 and the powerline utility:

TL-WPA7510(EU)_V2_2.0.3 Build 20220606

tpPLC_ Utility _Windows2000/XP/2003/Vista/7/8/8.1/10/11

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

irminia

LV1

2023-02-25 17:17:23 - last edited 2023-02-25 17:19:01

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Registered: 2023-02-16

Re:TL-WPA7510 disapear from TpPLC screen

2023-02-25 17:17:23 - last edited 2023-02-25 17:19:01

@David-TP

Hello,

just did the firmware upgrade for WPA7510 and TpPLC is up to date, and the following screen is back:

the WPA is now unknown. Need again to unplug an replug it.

4 leds are green.

any idea?

thank you

TL-WPA7510 disapear from TpPLC screen

TL-WPA7510 disapear from TpPLC screen

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