Home Network Community > Deco > Lost all router config after firmware update
< Deco

Lost all router config after firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Lost all router config after firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Lost all router config after firmware update
Lost all router config after firmware update
2023-02-17 17:13:23
Tags: #Firmware Update #Settings Reset
Model: Deco M5  
Hardware Version: V3
Firmware Version: v1.6.5 Build 20230110 Rel. 41561

Updated the M5 firmware via the Deco app two days ago, and lost all router settings.  I had to re-build the complete mesh from the beginning. This is the first time everything got reset after an update.  Can't remember exactly the previous version firmware it had but something in the line of v1.6.1 Build 202208xx.

Anyone else has this happened to them?

  3      
 
  3      
 
#1
Options
5 Reply
Re:Lost all router config after firmware update
2023-02-17 17:50:59 - last edited 2023-02-17 17:54:04

  @CmdrData905 

Updated to 1.6.5 recently and it keeps on losing clients.  They just disapear and aslo those clients cannot connect to the net.  The only way I can get those clients to show up again is to reset my intire system.  I have the Deco M5 sytem and it was working fine up until I upgraded to the firmware from hell.

  3  
  3  
#3
Options
Re:Lost all router config after firmware update
2023-02-20 09:18:18

 @CmdrData905 , From 1.6.1 to 1.6.5, there hasn't been a huge update and it would still save the previous network configuration. So I wonder what settings you have lost after the firmware upgrade?

 

  @Joote10 

Hi, Thanks for the feedback. May I have the model numbers of the clients that started dropping internet connection on firmware 1.6.5?

After restarting Deco to restore the WiFi connection, would they be disconnected again very soon?

Thank you very much.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
  0  
  0  
#4
Options
Re:Lost all router config after firmware update
2023-02-22 04:32:01

  @David-TP  I would have thought so as well but after the update to 1.6.5, only the main deco shows up under the app and all previous WAN/LAN & wifi settings are gone.  I've two other Decos in the mesh and none of them were connected.  Had to spend the next hour reconfigured everything.

  1  
  1  
#5
Options
Re:Lost all router config after firmware update
2023-02-22 07:19:31

  @David-TP I don't know what you mean by client model number.  Even when I get them working again they will drop randomly but usually reconnect.  I am hoping for some sort of hotfix firmware.

  0  
  0  
#6
Options
Re:Lost all router config after firmware update
2023-02-22 13:54:35

@Joote10 He meant the model number of the devices that keeps disconnecting

Just a M4 (2-pack) user who regrets buying it
  0  
  0  
#7
Options

Information

Helpful: 3

Views: 1023

Replies: 5

Tags

Firmware Update
Settings Reset
Related Articles
 Lost all router config after firmware update
382 0
 All configuration lost after switching off
1160 0
 Archer C20i lost configuration
642 0
 SSID configuration lost after reboot of device
510 0
 Lost configuration when power supply unswitched
330 0
Archer AX53 IoT config lost after reboot or power loss
1424 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.