Slow Download with BT 900

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Slow Download with BT 900

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

KGP85

2023-02-06 15:13:19 - last edited 2023-02-07 06:09:23

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-02-06

Slow Download with BT 900

2023-02-06 15:13:19 - last edited 2023-02-07 06:09:23

Tags:

Model: Archer AX23

Hardware Version: V1

Firmware Version:

I decided to switch out my Smart Hub with an AX1800/Archer AX23 router in the hopes of gaining much better speeds - I pay for BT Full Fibre 900. A wired connection is out of the question, so please, keep that in mind.

The new router arrived today, I removed the Smart Hub, used the Tether app to set up the router and I see no improvements whatsoever. Is there something I've done wrong in the setup phase or is it just impossible to get over 500mbps over wifi connections? My PC is WiFi6 compatible and I have tested a wired connection and hit over 900mbps, but I can't keep a wired connection

1 Reply

Kevin_Z

2023-02-07 06:36:44

Posts: 21569

Helpful: 5028

Solutions: 2542

Stories: 21

Registered: 2018-12-24

Re:Slow Download with BT 900

2023-02-07 06:36:44

Hello @KGP85

Thank you for reaching out to us and welcome to the TP-Link community. Sorry to hear the speed is not as good as expected, please help verify some details and we will try to fix it together:

1. How about the link speed on the PC that is equipped with a Wi-Fi 6 wireless adapter? You can follow this FAQ to confirm it. Ensure the driver of the adapter have been updated to the latest version. If possible, please provide the brand and model of the adapter for further analysis.

2. Please check and disable QoS on the AX23 or try to reset it to the factory defaults, then reconfigure it from scratch to exclude all settings that may limit the speed.

3. Regarding the 5G wireless settings on the AX23, you could try to find a clear channel, change the channel width to 80MHz, then reconnect to the network and test the speed again.

4. If possible, please connect another device to the 5G network and test the speed to check if you can get a speed as expected.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Slow Download with BT 900

Slow Download with BT 900

Information

Voters 0

Tags