Network Optimisation Missing
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
After adding Deco M4 to my existing E4 network, the network optimisation feature is now missing in the Deco app. Please help.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@djlimlee Update the firmware of both Deco models to latest version.
Also, check for updates of the Deco app.
- Copy Link
- Report Inappropriate Content
@ImtiazAli I already tried to update but the Deco app is saying i have the latest firmware already. Please help.
- Copy Link
- Report Inappropriate Content
@djlimlee From the version number, it looks like you have a customized firmware (from your ISP or the company you brought the Decos from). If that's the case, then you have to contact them for the latest firmware. "Regular" firmware won't work for you.
If that's not the case, then you can manually update the Deco models via the web UI.
This might help: How to Update the Firmware of Deco (Method 2)
- Copy Link
- Report Inappropriate Content
@ImtiazAli I tired it but my M4 doesn't seem to have web UI. Is there another way around this? Can I reset the device and force install the firmware?
- Copy Link
- Report Inappropriate Content
@djlimlee The address for the web UI is 192.168.68.1
- Copy Link
- Report Inappropriate Content
Did you buy your M4R from Philippines? Flash the latest (2023) firmware, did that yesterday. And it runs 1.5 now.
Network optimization is available now.
- Copy Link
- Report Inappropriate Content
@Raddd yes my M4 seems to be from pldt. so what firmware should i use? the V2 EU firmware for 2023? the sticker on my device says PH. also, when you say flash you mean reset the device and install the 2023 firmware?
- Copy Link
- Report Inappropriate Content
@djlimlee Mine too, from phpldt. I bought mine from Shopee. I put the device in recovery mode, then accessed the web interface using Ethernet cable/laptop..
Use method 2 from this page
https://service-provider.tp-link.com/faq/502/
I used V2, latest firmware. Because mine is M4R v2.
- Copy Link
- Report Inappropriate Content
@Raddd Thank you for your help - much appreicated! Updated the deco already and it is now much faster where it connects to the satellites!
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 1066
Replies: 9
Voters 0
No one has voted for it yet.