Home Network Community > Deco > Deco App not show device speed
< Deco

Deco App not show device speed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco App not show device speed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco App not show device speed
Deco App not show device speed
2023-01-07 03:37:27 - last edited 2023-01-07 03:38:53

Deco App not show device speed

Model: Deco X20

Hardware Version: X20(4.0)

Firmware Version: 1.0.2 Build 20220401 Rel.63997

 

Hi,

 

For a few weeks I've not been able to see the current speed of devices in the Deco app. They all show 0.0 Kbps on the overview ans Main Deco X20(4.0).
 

I have reboot the Main Deco device and reboot all device in Deco network but still not working. I also have change Main Deco on the App then the main deco on the new X20 is occur the same issue. 

  1      
 
  1      
 
#1
Options
4 Reply
Re:Deco App not show device speed
2023-01-09 06:58:31

  @Yai Thank you very much for the feedback.

Could you please help me submit the Deco APP log here:

How to submit Deco APP log

Is there any change in the last weeks, like an APP upgrade or a new joining the network?

I see all your Decos are wired to each other. Are they all working in AP mode?

---If yes, can I have a picture of your network layout, such as:

                                                                      /---Deco X20

ISP modem router combo---a network switch---Deco X20

                                                                      \---Deco X20

                                                                      \---Deco X20

                                                                      \---Deco M9

                                                                      \---Deco M9

Wait for your reply.

Best regards.

 

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
  0  
  0  
#2
Options
Re:Deco App not show device speed
2023-01-10 06:44:26

  @David-TP 

same issue here since updating my x20v2 to 1.14 firmware. 

  0  
  0  
#3
Options
Re:Deco App not show device speed
2023-01-10 07:52:27

I've reported exactly the same issue @ https://community.tp-link.com/en/home/forum/topic/593458?replyId=1162906

  0  
  0  
#4
Options
Re:Deco App not show device speed
2023-02-03 05:41:58

  @YanivKaul 

 

I have a new xe75 pro, and having the same issue. 

  0  
  0  
#5
Options

Information

Helpful: 1

Views: 737

Replies: 4

Related Articles
App not show my device
367 0
 Deco App does not show any device connected
1376 0
 Device does not show up in device list (app)
953 0
 Can not show device in tplink app
820 0
Show Router Uptime in the Deco App
231 1
 Can the Deco App show amount of data usage for the router and for each device?
4368 10
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.