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Archer AX50 Non responsive

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Archer AX50 Non responsive

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Archer AX50 Non responsive
Archer AX50 Non responsive
2023-01-04 14:25:46 - last edited 2023-01-04 14:57:57
Model: Archer AX50  
Hardware Version: V1
Firmware Version: 1.0.11

Hi all,

 

I am having a strange problem with my AX50. For about a week now, the wifi seems to just stop working. Both 2.4 and 5Ghz. All devices seem to disconnect and Windows reports that it can't connect to the network. My 2 Android devices report they can't connect. All devices can still see the wifi networks but simply cannot connect. If I reboot the router everything works again, for anywhere from 1 hour to 12 hours or so, then it will happen again. 

 

I have just checked, and if I connect a device (Win11 PC) via cable, it does not receive an IP address. If I set one manually, I cannot ping or access the router, so it appears the whole router is non-responsive.


I have factory reset and checked for firmware updates
Does anyone have any suggestions? 

 

Many Thanks

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#1
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4 Reply
Re:Archer AX50 Non responsive
2023-01-04 22:08:35

  @GarthB 

 

this model is badly made and I had this model and sold it now I have ax73 v2 check on the official site the latest firmware can help anyway it is a dead model

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#2
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Re:Archer AX50 Non responsive
2023-01-05 02:34:31

  @LordBeerus Thanks for replying. Yeah I am thinking it might be time to upgragde :) What makes it worse is that I can't even see the logs as they are cleared when the unit is power cycled. I have a suspicion it is overheating but I can't confirm. I noticed last night the CPU usage was about 75% on both cores and the unit felt hot. 

I will have a look at the ax73 v2, that might be the way to go.

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#3
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Re:Archer AX50 Non responsive
2023-01-06 02:16:12

  @GarthB Just an update. In testing my overheaing theory, I 3d printed a small table to promote airflow underneath, where it seemed to be the hottest. I have now gone 24 hours without an issue and it is much cooler to the touch. Hopefully this has solved it. Thanks for the help.

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#4
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Re:Archer AX50 Non responsive
2023-01-06 03:49:02 - last edited 2023-01-06 08:33:25

  @GarthB 

 

AX50 overheating is a known issue - check this thread and see how to mitigate this - usually placing it in a vertical position (on a wall) or in a well ventilated place, does the job.

The solution you came with is also a reasonable option.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
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#5
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