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Deco iOS App - 0kbps up/down bandwidth

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Deco iOS App - 0kbps up/down bandwidth

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco iOS App - 0kbps up/down bandwidth
Deco iOS App - 0kbps up/down bandwidth
2022-12-19 19:15:45
Tags: #Access Point Mode #iOS
Model: Deco X50   Deco M5  
Hardware Version: V1
Firmware Version:

Hi everyone,

I have a home network based on M5 (v3) a/p and a few days ago I added 2 more Deco X50 (v1).
Setup went smooth and everything is working fine but the Deco app is now always reporting 0kbps up/down bandwidth usage.
Anyone facing similar issues?

iOS app v3.1.7
X50 fw v1.1.0
M5 fw v1.6.1
A/P mode

Thanks,
Pavlos

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#1
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2 Reply
Re:Deco iOS App - 0kbps up/down bandwidth
2022-12-20 03:02:28

  @pavlos.g 

Hi, Welcome to the community.

Did these numbers change when you try to download or upload over the WiFi?

By the way, did this issue start just after adding Deco X50 into the Mesh network?

And Could you please help me submit the APP log:

How to submit Deco APP log

 

Wait for your reply.

Best regards.

 

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#2
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Re:Deco iOS App - 0kbps up/down bandwidth
2022-12-20 09:35:21 - last edited 2022-12-20 09:36:46

Hi David,

bandwidth usage in the app is only updated when I click on a specific A/P where the connected devices are listed, never in the main screen.

Indeed, the issue was first noted after adding the X50 to the network. I re-created the wi-fi network but nothing changed.

FYI, if I switch to Router mode the bandwidth meter seems to be working but the thing is I've always been using A/P mode.

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#3
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iOS
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