TX50E not connecting to wifi but bluetooth conecting

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TX50E not connecting to wifi but bluetooth conecting

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TX50E not connecting to wifi but bluetooth conecting
TX50E not connecting to wifi but bluetooth conecting
2022-12-04 12:01:06
Model: Archer TX50E  
Hardware Version:
Firmware Version:

I Purchased a tp-link AX3000 (TX50E) however upon installation bluetooth was working but the wifi wouldnt work, spent five hours troubleshooting but decided to contact customer support, and after a few trials of different methods, the kinds customer support lady: Diana provided me with this link: Windows® 10 and Windows 11* Wi-Fi Drivers for Intel® Wireless Adapters and thankfully after downloading and installing the driver from here, the wifi was detected :)

 

Thank you Diana for the amazing customer support, you saved my sanity lol

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Re:TX50E not connecting to wifi but bluetooth conecting
2022-12-07 11:08:27

  @Flint_Winslow 

Hi, welcome to the community.

Thank you very much for sharing such wonderful news with us.

I will forward this news to Diana as well and hope more users would receive high-level customer service. And Wish you an early Christmas!

Best regards.

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