<
Deco
Failled to connect DecoX20
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Failled to connect DecoX20
Posts: 4
Helpful: 4
Solutions: 0
Stories: 0
Registered: 2022-11-29
2022-11-29 11:47:15
Posts: 4
Helpful: 4
Solutions: 0
Stories: 0
Registered: 2022-11-29
Failled to connect DecoX20
2022-11-29 11:47:15
Tags:
Hi. I've bought a Deco X20 AX1800 superior mesh wi-fi 6 system, I've watched some tutorials for installing but my phone application is always blocked on the "Looking for Deco..." screen... I really don't know what to do. I restarted all, I reset it even twice... Can you help me please?
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
6 Reply
Posts: 191
Helpful: 103
Solutions: 18
Stories: 0
Registered: 2019-07-08
Re:Failled to connect DecoX20
2022-11-29 19:57:39
BT Full fibre 500, 1x X60 V3.2 in router mode and 1 x XE75Pro V2.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 4
Helpful: 4
Solutions: 0
Stories: 0
Registered: 2022-11-29
Re:Failled to connect DecoX20
2022-11-29 20:30:19
Yes... I solved the problem, the app is not compatible with my phone, I used my tablet and now it's working. Thank you.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#3
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 12857
Helpful: 1810
Solutions: 1298
Stories: 9
Registered: 2020-04-14
Re:Failled to connect DecoX20
2022-11-30 03:44:15
Hi, welcome to the community.
I did see similar feedback several days and since there hasn't been a smartphone model that is confirmed incompatible with Deco APP, would you please help me submit the previous App log on your smartphone(not the tablet) How to submit Deco APP log?
By the way, may I know the model number and operating system of the smartphone?
Thank you very much.
Best regards.
▶Check What's Currently Going on With Deco
▶Deco Starts Supporting Changing Wireless Channels!
▶KidShield Now Open for Trial!
Try to leave a Message if urgent help is required.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#4
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2022-11-30
Re:Failled to connect DecoX20
2022-11-30 13:45:26
@GeorgeMutes THX for your solution!!!!
SMARTHPHONE............ out
TABLET........................... perfect
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#5
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 4
Helpful: 4
Solutions: 0
Stories: 0
Registered: 2022-11-29
Re:Failled to connect DecoX20
2022-11-30 14:37:43
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#6
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 4
Helpful: 4
Solutions: 0
Stories: 0
Registered: 2022-11-29
Re:Failled to connect DecoX20
2022-11-30 14:39:43
You're welcome! Actually it was somebody from TP-Link Nederlands who gived me the solution.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#7
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 4
Helpful: 4
Solutions: 0
Stories: 0
Registered: 2022-11-29
2022-11-29 11:47:15
Posts: 4
Helpful: 4
Solutions: 0
Stories: 0
Registered: 2022-11-29
Information
Helpful: 1
Views: 590
Replies: 6
Voters 1
Tags
Report Inappropriate Content
Transfer Module
New message