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No clients on app
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2022-10-29 14:59:43 - last edited 2023-01-28 12:09:38
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No clients on app
2022-10-29 14:59:43 - last edited 2023-01-28 12:09:38
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Anyone had any problems with the app showing zero clients but the devices are working/connected?
#1
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2022-11-01 09:32:06 - last edited 2023-01-28 12:09:38
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Re:No clients on app-Solution
2022-11-01 09:32:06 - last edited 2023-01-28 12:09:38
▶Check What's Currently Going on With Deco
▶Deco Starts Supporting Changing Wireless Channels!
Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter
Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More
▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience!
Try to leave a Message if urgent help is required.
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Re:No clients on app
2022-10-31 07:32:00
Hi, welcome to the community.
I see you are on the latest 3.0.47 APP and normally it should not happen. Can I have some pictures of zero online clients?
If possible, could you please refer to this link and submit the Deco APP log to us :https://community.tp-link.com/en/home/forum/topic/581574?replyId=1132466
Thank you very much.
▶Check What's Currently Going on With Deco
▶Deco Starts Supporting Changing Wireless Channels!
Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter
Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More
▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience!
Try to leave a Message if urgent help is required.
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Re:No clients on app
2022-10-31 08:26:33
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Re:No clients on app
2022-10-31 08:30:38
@Jtb83 Contact submitted with logs also
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2022-11-01 09:32:06 - last edited 2023-01-28 12:09:38
Posts: 12443
Helpful: 1719
Solutions: 1199
Stories: 9
Registered: 2020-04-14
Re:No clients on app-Solution
2022-11-01 09:32:06 - last edited 2023-01-28 12:09:38
▶Check What's Currently Going on With Deco
▶Deco Starts Supporting Changing Wireless Channels!
Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter
Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More
▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience!
Try to leave a Message if urgent help is required.
Recommended Solution
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Re:No clients on app
2023-01-28 09:44:38
I am having the same problem 😕 did you get a solution Thanks
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2022-10-29 14:59:43 - last edited 2023-01-28 12:09:38
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