Deco M4 packet loss

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Deco M4 packet loss

2022-10-13 08:00:46

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Registered: 2022-10-13

Deco M4 packet loss

2022-10-13 08:00:46

Model: Deco M4

Hardware Version:

Firmware Version: 1.5.4

Having packet loss on ping test.

Deco was good before but now getting packet loss.

Not sure if the update of firmware causing or ..

Anyone can help?

1 Reply

2022-10-14 09:12:20

Posts: 12311

Helpful: 1700

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Registered: 2020-04-14

Re:Deco M4 packet loss

2022-10-14 09:12:20

Hi, Welcome to the community.

Since you mentioned a firmware upgrade, did you start having this issue since the firmware upgrade?

And were you having packet loss on both wireless and Ethernet connection?

There are some suggestions for your reference:

1. Turn off "Fast roaming" on Deco APP>More>Advanced.

2. Turn off "Mesh Technology" on the clients.

Best regards.