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Archer A6 v2.0 keeps disconnecting from ISP

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Archer A6 v2.0 keeps disconnecting from ISP

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

BLABLA03

2022-09-13 17:43:08 - last edited 2022-09-14 01:27:51

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Registered: 2021-08-29

Archer A6 v2.0 keeps disconnecting from ISP

2022-09-13 17:43:08 - last edited 2022-09-14 01:27:51

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Model: Archer A6

Hardware Version: V2

Firmware Version: 1.3.7 build 20220613 rel.64828(4555)

I have a problem, my archer A6 v2.0 keeps disconnecting from my ISP PPPoE, it connects works for a couple of seconds then disconnects, reconnects automatically and starts from the beginning.

I have rebooted many times

I have unplugged it and replugged it after an hour

I factory reseted it

I connected my PC straight to the modem and everything works just fine

Tried changing the cable between the router and the modem, no difference

When this issue first happened I also checked for updates and updates to most recent versions and it seems to only make it worse.

2 Reply

Kevin_Z

2022-09-14 01:34:33

Posts: 21569

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Registered: 2018-12-24

Re:Archer A6 v2.0 keeps disconnecting from ISP

2022-09-14 01:34:33

@BLABLA03

Can I know when you purchased the Archer A6 and when did this issue start to happen? As per your description, it sounds like the A6 only connects for seconds, so do you actually have internet access or not when connecting to it?

Who is your ISP? When you configure a PPPoE connection on the A6, will it get a valid WAN IP address stably when the issue happens? Does your ISP require any special settings to be configured on the A6?

If you have confirmed the internet is pretty stable when connecting a computer directly to the ISP modem, please configure the correct settings on the A6 and leave it connected to the internet for hours, then save and send us the system log for further analysis. Please be sure it records the process of the disconnect and reconnect behavior when emailing the log (support.forum@tp-link.com), thank you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

BLABLA03

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2022-09-14 05:43:33

Posts: 5

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Registered: 2021-08-29

Re:Archer A6 v2.0 keeps disconnecting from ISP

2022-09-14 05:43:33

I have bought years ago and have served me well all those years, the ISP is digi also known as rcs rds and never required special setup, when it connects it does get a proper Wan ip and when disconnect reverts to the default 0.0.0.0, this also happens on IPV6, and yes for those few seconds of connection I get a good internet connection

Archer A6 v2.0 keeps disconnecting from ISP

Archer A6 v2.0 keeps disconnecting from ISP

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