Deco APP Release Note

Deco APP Release Note

259 Reply
Re:Deco APP 3.0
2022-09-15 07:58:57

  @David-TP 

Another bug that holds true with the old app also, this time with M5 models V.3 at version 1.6.0 

at the connection prefference window one time is shows all decos full signal which is not true, and after 10 seconds it show all decos signal low, which is not true neither, cause it cannot physicly have any connection at all to some of them and on 1 of them iwhich is actually connected to it has Fair signal with 2 bars at 2.4 and 5 Ghz

look at the screenshots the N3 which is connected to N1...

 

 

 

 

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#22
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Re:Deco APP 3.0
2022-09-15 10:19:08 - last edited 2022-09-15 11:06:17

  @akapal Thank you very much for the pictures.

The incorrect Backhaul has been fixed already on the newer version.

As for the second one about signal source strengthen, could you please refer to the following picture to submit the APP log:

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#23
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Re:Deco APP 3.0
2022-09-15 10:43:00

  @David-TP 

there is not option like this on the new app, i cannot find it!

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#24
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Re:Deco APP 3.0-Solution
2022-09-15 11:35:34 - last edited 2022-11-23 07:49:50

 Hi All,  thank you very much for your feedback so far !

 

It is highly appreciated if you could add the APP log when you noticed some minor bugs on the new APP and it will help a lot. Thank you very much.

How to submit Deco APP log

 

Click on the top left>choose "Support Center"--->open any FAQ in the categories--->click "No, I need more help" at the bottom---> Email us and choose APP and tick Add System Logs.

Recommended Solution
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#25
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Re:Deco APP 3.0
2022-09-15 15:52:08

  @David-TP 

my iPhone showes up 2 times in the network

 

one time at the slave deco wireless and one time at the main deco wired :)

also 2 different ip adresse 

and I am sure I don't own 2 iPhone 12's 😉 

 

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#26
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Re:Deco APP 3.0
2022-09-15 16:11:24 - last edited 2022-09-19 06:31:48

Hi  @David-TP,

 

I don't see the 'Contact us' on the android app so I had to select an FAQ category then scroll down to select "No, I need more help".  Then select "Email Us".

 

 

 

 

 

This way I was able to submit the app log, let me know if you need any more information.

 

 

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#27
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Re:Deco APP 3.0
2022-09-15 16:26:03

  @David-TP

 

same on iOS. 

 

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#28
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Re:Deco APP 3.0
2022-09-15 17:41:34

  @David-TP 

 

ok i found it and send the report, i didnt include the whole story i just wrote your name....

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#29
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Re:Deco APP 3.0
2022-09-16 06:00:22 - last edited 2022-09-18 15:29:06

  Hi @David-TP,

 

I may have another bug,

 

On the Deco list/details screen the total clients shows 1 more device than the sum of all 3 Decos.  Fore example on the below screen shot it shows 34 total clients, however the the 3 decos show a total of 33 devices.

 

Secondly the home screen includes the Philips Hue Bulbs counted individually whereas the network map/list does not count them so the home screen shows 8 additional devices.

 

Also on you suggestion list you haven't included the below requests, is this for a reason or did you just miss them?

 

"3. Device list groups/categories: The device list and smart devices should be configurable to be shown in groups I.E. rooms or device type etc.."

 

"9. Parental controls tab: Overall this tab looks alot better than before, however mine looks too spaced out with lots of white space. Perhaps moving the Online Time value next to the right of the title rather than underneath e.g.

" Online Time: 6h 36m"

instead of :

"Online Time:

  6h 36m"

And reduce the padding in general"

 

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#30
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Re:Deco APP 3.0
2022-09-16 06:38:31

  @David-TP 

just sent the log

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#31
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