Deco APP Release Note

Deco APP Release Note

259 Reply
Re:Deco APP 3.0
2022-09-15 01:29:54

  @BenGindersHi, the DNS could be changed here(you might need to click the middle IPV4 connection part):

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#12
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Re:Deco APP 3.0
2022-09-15 01:38:48

  @Mawaukee   @BenGinders Hi, thanks for your feedback.

You two might talk about the different features, "wireless channel" and "connection preference"(preferred 2.4ghz/5ghz bands per device). They might not be very close to the upgrade of Deco APP and more follow with the software upgrade of the Deco hardware you have owned.

Best regards.

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Re:Deco APP 3.0
2022-09-15 02:16:59

  @David-TP thank you!

 

I like the look of this version and I could get used to the new display arrangement. I have a question. Has the team considered adding monthly usage metrics, such as total downloaded and uploaded? A couple of the other mesh systems have this and I would really like to see an estimate over time of what we are using. Our cable system does not currently cap our usage, but it would be nice to know before they get to that point.

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Re:Deco APP 3.0
2022-09-15 04:02:02

  Hi @David-TP

 

Yes this is where I clicked before to change it but now it does not do anything.  I even turned off data and made sure I was connected to the main Deco and cleared the data/cache of the app.

 

 

 

 

 

 

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Re:Deco APP 3.0
2022-09-15 04:08:02

  Hi @David-TP,

I was referencing both options and I realise that this is a device-specific firmware upgrade rather than enabled via the management app.

I will raise these questions separately so I don't distract the purpose of this topic.

 

 

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#16
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Re:Deco APP 3.0
2022-09-15 06:48:16 - last edited 2022-09-15 06:49:08

  @BenGinders 

Please also turn off the VPN connection if there is any.

After that, you can also  try to turn on the Airplane mde, then go back to Deco APP and test again?

I have done it once and it fixed.

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#17
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Re:Deco APP 3.0
2022-09-15 07:12:10

Hi  @Heidi_Alp,

 

Thanks for your reply,

I do not use a VPN and when I switch on aeroplane mode I cannot access the Deco app because it needs an Internet connection to connect to the Decos

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Re:Deco APP 3.0
2022-09-15 07:22:06

  @BenGindersThen I am out of suggestions and maybe you have a new bug about the beta APP.

You can try to send them a APP feedback and maybe they can find something useful.

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#19
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Re:Deco APP 3.0
2022-09-15 07:26:41

  @BenGinders 

Thanks for your update.

So far, I can still change and re-edit the DNS settings.

I think Heidi had a good idea and please submit the APP log to us and we can check if there is something wrong with the new APP.

Support center>Contact us>Suggestions and do remember to tick "Add System log".

Thank you very much.

Best regards.

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Re:Deco APP 3.0
2022-09-15 07:39:49

  @David-TP 

hello again

i include screenshots of the actual topology and the issues below, when i open the app for 10 seconds it show the normal ethernet connectivity, after it show half connections with ethernet and after 10 sec again it show all ethernet.... model M5 i think version V.3 with 1.5.7 version

 

version screenshot

 

ACTUAL TOPOLOGY SCREENSHOT

 

WHEN I OPEN THE APP SCREENSHOT

 

AFTER 10 SECONDS SCREENSHOT

 

AFTER 20 SECONDS SCREENSHOT

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#21
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