Archer AX11000 problem with internet connection after upgrade of firmware

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Archer AX11000 problem with internet connection after upgrade of firmware

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47 Reply
Re:Archer AX11000 problem with internet connection after upgrade of firmware
2022-09-19 06:50:08

@vcartera 

 

If you are experiencing an internet issue with the 1.3.1 version, please try to install the latest beta firmware or downgrade to the previous 1.3.0 version as stated in this thread:

Discussion or Issue Report after Upgrading to latest official Archer AX11000 1.3.1 Build 20220721

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#12
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Re:Archer AX11000 problem with internet connection after upgrade of firmware
2022-09-19 16:23:12

  @vcartera

Exactly as Kevin_Z has written.

Try with 1.3.1 beta or downgrade to 1.3.0. For me 1.3.1 is working.

 

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#13
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Re:Archer AX11000 problem with internet connection after upgrade of firmware
2022-11-08 03:16:35 - last edited 2022-11-08 04:01:13

I have been having major stuttering problems with my hard wired ethernet connection.  Youtube pauses every few seconds on 1080p feed.   I have Google Fiber 1GB connection and was about to return my router but maybe I can use a different firmware.  But my router is running 1.3.0 Build 20220221 rel.50072(5553) and system says firmware is the latest version.

Upgraded to beta firmware:   

Firmware Version:

1.3.1 Build 20220831 rel.77448(5553)

Hardware Version:

Archer AX11000 v1.0

 

Connection appears to have improved a bit.  Will report update later.

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#14
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Re:Archer AX11000 problem with internet connection after upgrade of firmware
2022-11-08 07:20:28

@Smalltalker 

 

Do let us know if there is still an issue.

 

If there is unfortunately an issue, please tell us more details, such as when did the issue start to happen, when did you purchase the router, what is the speed you can get when connect the computer to the AX11000 with an Ethernet cable, etc. Then we will try to work it out.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#16
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Re:Archer AX11000 problem with internet connection after upgrade of firmware-Solution
2022-11-22 08:59:58 - last edited 2022-11-28 11:26:23

Hello @gozamet  @TheSiahSauce  @vcartera  @Smalltalker 

 

I'm replying to inform you that we have provided an early release version of firmware for Archer AX11000 in this thread, please check and install the firmware to observe if the previous reported disconnect issue has been resolved:

Early Release firmware for Archer AX11000

 

Please tag me if you have any further inquiries.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#17
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Re:Archer AX11000 problem with internet connection after upgrade of firmware
2022-11-25 18:35:24 - last edited 2022-11-25 18:36:51

  @Kevin_Z 

1.3.2 Build rel.77758(4555) works perfect, it connects in 10 seconds after ISP reconnection.

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#18
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Re:Archer AX11000 problem with internet connection after upgrade of firmware
2022-11-27 14:39:48 - last edited 2022-11-27 14:40:57

  @gozamet 

 

Thanks where I can find this firmware?

 

I have the same problem with regular disconnects on 1.3.1 and I just reproduced the same error messages. Disconnecting wan cable didn't help. Only rebooting the router.

 

Edit: nvm saw above post.

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#19
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Re:Archer AX11000 problem with internet connection after upgrade of firmware
2022-11-28 11:29:15

Hello @Pro4TLZZ 

 

You can download and install the early release firmware from the following thread:

Early Release VPN Client Firmware for Archer AX11000 V1

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#20
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Re:Archer AX11000 problem with internet connection after upgrade of firmware
2022-11-30 22:30:01

  @Kevin_Z thanks so far so good

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#21
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Re:Archer AX11000 problem with internet connection after upgrade of firmware
2023-01-11 22:12:41

  @Kevin_Z 

After updating the firmware on my new AX11000 to 1.3.2 build 20221128 rel.45807

The internet connection has become unstable and constantly drops out and reconnects 

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#22
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