sky fiber

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sky fiber

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sky fiber
sky fiber
2022-08-16 12:08:11

had fiber installed av600 wifi extenders are showing all lights, devises can see wifi extenders and ethernet but show no internet. please help.

 

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Re:sky fiber
2022-08-17 01:05:50

Hello   @scott975 

Make sure you have connected the main powerline adapter to the router. 

Router --main AV600 adapter ____house powerline ___ AV 

If the  powerline kit are paired (House LEDs ON) but has no Internet, you could try some suggestions here:

1. Try a different Ethernet cable between the Main adapter and router

2. Try a different LAN port on router, confirm computer could get Internet when wired to router directly 

3. Confirm if computer get an IP address , usually PC uses obtaining IP address automatically, not on static IP 

https://www.tp-link.com/support/faq/838/

4. Put two powerline units in the same room , in the wall socket and test internet connection again.

 

Here is a troubleshooting video that may help https://www.youtube.com/watch?v=h1sOKYsWJ0Q

 

If still the same, can I know the model of router, and network topolog?  How about the LED status on the two powerline units and what is the IP address when connected to Wifi of powerline device? 

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