Deco monthly report issue

David-TP

2022-07-21 08:46:03

Posts: 12443

Helpful: 1719

Solutions: 1199

Stories: 9

Registered: 2020-04-14

Re:deco monthly report issue

2022-07-21 08:46:03

@kayyum_in

Thanks for the feedback.

Would you mind sending APP feedback to us together with the APP log?

By the way, Did this start just after the 1.6.0 upgrade?

Thank you very much.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

0

#2

David-TP

2022-07-28 03:02:08

Posts: 12443

Helpful: 1719

Solutions: 1199

Stories: 9

Registered: 2020-04-14

Re:deco monthly report issue

2022-07-28 03:02:08

@kayyum_in

Hi, Were you still having the same issue?

I haven't received any APP feedback from you yet and wonder whether you have got the issue fixed.

Thank you very much.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

0

#3

kayyum_in

LV1

2022-07-28 08:27:04

Posts: 7

Helpful: 10

Solutions: 0

Stories: 0

Registered: 2022-03-04

Re:deco monthly report issue

2022-07-28 08:27:04

@David-TP hey, i submit issue with log through app, also issue is still persist

2

#4

David-TP

2022-07-29 03:11:11

Posts: 12443

Helpful: 1719

Solutions: 1199

Stories: 9

Registered: 2020-04-14

Re:deco monthly report issue

2022-07-29 03:11:11

@kayyum_in

Thanks and I got the App log.

It has been forwarded to the senior engineers and please check the email for more suggestions.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

0

#5

kayyum_in

LV1

2022-08-01 16:31:57

Posts: 7

Helpful: 10

Solutions: 0

Stories: 0

Registered: 2022-03-04

Re:deco monthly report issue

2022-08-01 16:31:57

Hi @David-TP found new issue in monthly report data being corrupted after a month.

Some day show 0 or unexpected result.

2

#6

Deco monthly report issue

Information

Voters 1

Tags