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Is my Archer VR1600V blocking remote Homekit connection

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Is my Archer VR1600V blocking remote Homekit connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

StevenGB1

2022-07-20 01:28:14

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Registered: 2022-07-20

Is my Archer VR1600V blocking remote Homekit connection

2022-07-20 01:28:14

Model: Archer VR1600v

Hardware Version:

Firmware Version:

Good morning

Seeking some help with remote access to my Homekit network.

I have 3 Apple TV's (4, 4HD, 4K) 2 x Homepods and 2 x Homepod minis with one of the Homepods connected as the Hub.

All are setup in my Home app and all functioning correctly when my iPhone X is on the Wi-Fi network at home.

However as soon as I move off the network and try to access remotely either through cellular or a different wifi network I lose all access.

I have completely rest all of the devices on the network, all are up to date with the latest software versions, cellular data is enabled on my phone and I have followed all of the steps on the Apple website for setting up a Home network.

I am pretty confident its not the setup as it all works fine until I try and access remotely so i am thinking there must be a setting in the Archer that is blocking me.

Anyone have any ideas?

Thanks

3 Reply

David-TP

2022-07-20 11:10:55 - last edited 2022-07-20 11:11:10

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Re:Is my Archer VR1600V blocking remote Homekit connection

2022-07-20 11:10:55 - last edited 2022-07-20 11:11:10

@StevenGB1

Welcome to the community.

How long have you had VR1600V and did you start noticing this issue recently?

Since vr1600v is an ISP customized model, may I know who is your internet service provider and can I have the hardware and firmware version of the router?

I see the only requirement for remote access via Home APP on IOS is to sign in with the same Apple ID and I see some old suspending discussion on the Apple community: https://discussions.apple.com/thread/252050136, which made me think it might not be the problem of the home router.

Best regard.

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StevenGB1

LV1

2022-07-21 00:04:24

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Registered: 2022-07-20

Re:Is my Archer VR1600V blocking remote Homekit connection

2022-07-21 00:04:24

@David-TP

Hi David

I'm with Internode (part of iiNet).

The issues are very new, in fact since I got this modem. I used to have the iiNet TG789 modem router but there were issues with it so it got replaced with the TPLINK.

I moved home and set up the TPLINK and that's when I realised it wasn't working.

I'll have to get back to you with the firmware and hardware versions as away from home currently.

I read the link to the Apple discussion. That's not the issue here as I have reset and logged out of the cloud on all of the HomePods and the Apple TV's.

I'm really at a loss.

Maybe next step I think will be to use the old TG789 modem and see if that works.

StevenGB1

LV1

2022-07-24 06:13:56

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Registered: 2022-07-20

Re:Is my Archer VR1600V blocking remote Homekit connection

2022-07-24 06:13:56

@David-TP

My firmware version is 0.1.0 0.9.1 v5006.0 Build 210413 Rel.19548n

Hardware version Archer VR1600v v2.0 00000000

Is my Archer VR1600V blocking remote Homekit connection

Is my Archer VR1600V blocking remote Homekit connection

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