@Martin1977  the solution at the moment is for a guy from them to remotely connect to your laptop and do some configuration. Given the fact that I only have the work laptop, I could not accept this ..

At the current moment I use it as an AP, but I bought this device to use it as a Router so I will give the current router back to the internet company .. so It's not the solution I was looking for.

Maybe in the future they will fix this issue for us .

  @Rob20 

OK, same at my site not possible to give access. 

My company have now updated Zscaler to version 4, which helped the last two days.

Regards Martin 

PS. Do not understand why TP Link wont share the setting which are required.

OS: MacOS Ventura,
hard: M2 air


Same issue for AX1500 Wi-Fi 6 Router

And it works fine for Acher AX55

Tested with DNSs
- 8.8.8.8

- 1.1.1.1

- 8.8.4.4

As workaround:

I'm connecting via phone to the router and sharing a connection, in this case, it bypasses

  @David-TP Has there been any update on this issue? I've got an X55 with the latest 1.2.5 firmware and I'm running into the exact same problems with ZScaler on a work provided laptop.

Hi there,

Just wondering if anyone has had luck in resolving this issue?

I am using the TP-Link Deco X55 and have had similar issues with zero upload speed when using Zscaler on the work-supplied laptop.

This is on firmware 1.25. Zscaler is on version 3.8.

I have attempted utilising the Google public DNS (8.8.8.8/8.8.4.4) which does not resolve the issue.

I have since swapped back to an old Netcomm MESH18 router and that has worked fine with Zscaler.

Regards,

Danny

  @David-TP I have the same issue with my Deco and zScaler. Do you have updates on how to fix the issue?

I've just found this thread after spending many hours trying to setup a new X73 as my modem. It works fine for most things but my work laptop is close to unusable, and yes it uses Zscaler.

When I switch back to my Vodafone router and put the X73 into AP mode, it works perfectly.

Did anyone find a solution to this?

  Hi @David-TP,

I see this issue aswell on my work laptop, it seems upload is limited to max 6mbps when using Zscaler.

When I connect to my work VPN using Cisco VPN client my upload speed returns to 600mbps, which is strange as I would expect VPN + Zscaler to be slower than Just Zscaler.

I have come to the conclusion that the Deco software is limiting Zscaler due to the amount of traffic being tunneled through the same Proxy address, treating it as a flooding attempt thus throttling the connection.

  @Lada_X50 @David-TP It appears that the new 1.3.1 firmware may have finally fixed the issue for me.