Wrong usage time
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Since last firmware update I get wrong usage times for the parental controls in the app. For example, for a profile with unlimited time it shows 22,5 hours usage time today... but it's 10.00 am here. The time settings (accessed via web interface) seem to be right. Actually, I try to see the "history" log for today and it's empty... but still shows 22,5 hours.
Anyone having this issue?
How can I fix this?
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@David-TP restarting again from the app doesn't solve the problem either. Should I try "old way" (power out, wait one minute, and then power on)?
And what do you mean with insight settings? (sorry, I have the app in Dutch, so I don't know exactly where I can find what you mean)
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Sorry and here it is:
As for the old way(power out, wait one minute, and then power on), Did it work before?
Best regards.
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@David-TP is this what you need? I send an example, but all profiles show wrong times...
About the restarting, I will try it later today... But no, it did not work with the official firmware.
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Thanks for the update.
Today, the engineer has provided a new beta firmware and I have updated it on the recommended solution.
Could you please install the latest beta again and let me know whether it is working or not this time:
https://community.tp-link.com/en/home/forum/topic/571418?replyId=1113470
Thank you very much.
Best regards.
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@David-TP Installed. I'll let you know how it works when the day changes. Right now still wrong times are shown, but maybe it'll reset at the end of the day.
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@David-TP New day, new usage times... It worked fine, timers for the different profiles are now reset to 0.
Thanks.
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I came here to find fix for the solution. Have updated with mentioned firmware. Also noticing that the time setting is inaccurate for my Deco M5.
Instead of 12.02pm, it is showing 12.02am
I originally thought this was the issue with the time usage controls.
Any fix for this ?
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Another issue:
The next day, the Insight on some Profiles are showing 0 hours (not recording any usage hours).
While some Profiles are showing actual usage hours.
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