Connected but No Internet

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Connected but No Internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connected but No Internet
Connected but No Internet
2022-07-15 10:18:26
Tags: #Firmware Update #No internet
Model: Archer C6  
Hardware Version: V3
Firmware Version: Archer C6(US)_V3.2_211118

Respected Sir / Madam,

#Help

I am using Tplink Archer C6 V3.2 router for last one month. It was going well for a month, but now I am facing a strange problem, sometimes I see the router showing no internet even though it is connected to my vivo smartphone, at first I thought it might be a problem with my ONU or local cable operator or company, but Later I saw that the problem is not from the company or the local cable operator because I had an additional router of Linksys company at home and I checked the connection with that Linksys router, and when I saw it, I understood that the problem is with Tplink Archer C6,

 

I checked the whole connection of my house through my other Linksys router and I found that there is no problem with my connection, the problem is only coming from the tplink c6 router.

 

I could not solve this problem properly even by updating the firmware of the router. Restarting the router solved the problem for a while but the problem came back again.   

 

Can anyone tell me what can be done about this problem? Because updating the firmware and resetting didn't solve the problem completely.

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Re:Connected but No Internet
2022-07-19 06:16:57

Hello @Anupam_Dutta 

 

Please pay attention to the internet LED on the Archer C6 when there is an issue with the internet connection, will it turn orange? If yes, please go through the troubleshooting suggestions in this thread then report back with the requested details to investigate further.

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