Home

Forums

Stories

Knowledge Base

Home Network Community > Access Points > Got internet access, can’t connect to tplinkap website

< Access Points

Got internet access, can’t connect to tplinkap website

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Got internet access, can’t connect to tplinkap website

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Ro84

2022-07-10 10:45:21 - last edited 2022-07-26 05:40:39

Posts: 5

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2022-07-10

Got internet access, can’t connect to tplinkap website

2022-07-10 10:45:21 - last edited 2022-07-26 05:40:39

Model: TL-WA801ND

Hardware Version: V5

Firmware Version:

Hi all,

The issue that I am facing is the following:

- i connected my device straight to my router by cable

- i am connected by wifi to the internet / I can browse

But then I go to the settings website tplinkap.net it tells me to connect to the extended wireless network, but I am. (Tried on multiple devices)

i have done a full reset of the device but that doesn't seem to clear this issue.

i also turned off all other data connection so I only use the tp_exent WiFi.

Anybody has an idea what I am doing wrong?

I want want to use the device as an access point so with the same network name etc.

Thanks in advance.

1 Accepted Solution

terziyski

LV7

2022-07-11 15:13:10 - last edited 2022-07-26 05:40:39

Posts: 6924

Helpful: 5162

Solutions: 1111

Stories: 7

Registered: 2013-10-12

Re:Got internet access, can’t connect to tplinkap website-Solution

2022-07-11 15:13:10 - last edited 2022-07-26 05:40:39

@Ro84

Look at your main router 'DHCP client list' to find the IP address of the 801ND.

Then use http://<IP address> in a browser to access its web management interface.

If you can't find the 801ND IP address in your router 'DHCP client list' try the following:

After reset to factory defaults the IP address of 801ND should be 192.168.0.254.

Disconnect the 801ND from your router and connect your computer to 801ND ethernet port.

Set your computer with a static IP address 192.168.0.253 and you should be able to access http://192.168.0.254 in a browser.

Then configure 801ND with a static Ip address in the same subnet as your main router according to the guide I posted.

Reconnect the 801ND to your main router and don't forget to revert back your computer IP address to obtain its IP address by DHCP.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".

Recommended Solution

3 Reply

terziyski

LV7

2022-07-11 14:43:18

Posts: 6924

Helpful: 5162

Solutions: 1111

Stories: 7

Registered: 2013-10-12

Re:Got internet access, can’t connect to tplinkap website

2022-07-11 14:43:18

@Ro84

Use this guide for configuring 801ND in AP mode. You can name the 801ND SSID the same as your main router or different - it's your choice.

If you have a hard time to login 801ND web management interface, set 801ND with a static IP and use this IP address in a browser: http://<801ND static IP address>

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".

Ro84

LV1

2022-07-11 14:48:58

Posts: 5

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2022-07-10

Re:Got internet access, can’t connect to tplinkap website

2022-07-11 14:48:58

@terziyski

I cannot change the settings because i don't get the login page.

How to set a static ip to the 801ND?

thank you!