VR2100 from week till now, internet connection not stable and disconnect too much in the day
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Please note that MY VR2100 adsl connecton disconnect every couple of minutes and sometimes still stable for some hours this week, while in the previous weeks the connection was stable and it never disconnect until my reboot schedule.
please fine the logs below:
| 297 | 2022-06-24 02:26:23 | PPP | Notice | local IP address 46.19.196.67 |
| 298 | 2022-06-24 02:26:23 | PPP | Notice | peer from calling number 00:2A:10:47:E3:40 authorized |
| 299 | 2022-06-24 02:26:23 | PPP | Notice | CHAP authentication succeeded |
| 300 | 2022-06-24 02:26:23 | PPP | Information | CHAP authentication succeeded: CHAP authentication success |
| 301 | 2022-06-24 02:26:23 | PPP | Notice | Connect: ppp1 <--> nas0 |
| 302 | 2022-06-24 02:26:23 | PPP | Information | Using interface ppp1 |
| 303 | 2022-06-24 02:26:23 | PPP | Notice | Connected to 00:2a:10:47:e3:40 via interface nas0 |
| 304 | 2022-06-24 02:26:23 | PPP | Information | rcvd [PADS SessionID(0x855a)]
|
| 305 | 2022-06-24 02:26:23 | PPP | Information | sent [PADR Host-Uniq(0x000033b4)] |
| 306 | 2022-06-24 02:26:23 | PPP | Information | rcvd [PADO PeerMac(00-2a-10-47-e3-40)] |
| 307 | 2022-06-24 02:26:23 | PPP | Information | sent [PADI Host-Uniq(0x000033b4)] |
| 308 | 2022-06-24 02:26:23 | PPP | Information | sent [PADT session is 57850] |
| 309 | 2022-06-24 02:26:02 | PPP | Notice | Modem hangup |
| 310 | 2022-06-24 02:26:02 | PPP | Information | Terminating on signal 15 |
| 311 | 2022-06-24 02:26:02 | PPP | Notice | Release PPP unit success |
| 312 | 2022-06-24 02:26:02 | PPP | Notice | Connection terminated. |
| 313 | 2022-06-24 02:25:59 | PPP | Warning | nas0 received PADT from A4:93:4C:64:FD:00 for session 57850 |
| 314 | 2022-06-24 02:25:59 | PPP | Information | Sent 0 bytes, received 0 bytes. |
| 315 | 2022-06-24 02:25:59 | PPP | Information | Connect time 0.0 minutes. |
| 316 | 2022-06-24 02:25:59 | PPP | Information | LCP terminated by peer |
| 317 | 2022-06-24 02:25:59 | PPP | Notice | secondary DNS address 194.126.16.38 |
| 318 | 2022-06-24 02:25:59 | PPP | Notice | primary DNS address 193.227.177.130 |
| 319 | 2022-06-24 02:25:59 | PPP | Notice | remote IP address 172.17.18.1 |
| 320 | 2022-06-24 02:25:59 | PPP | Notice | local IP address 46.19.196.169
|
| 337 | 2022-06-24 02:25:34 | PPP | Information | Terminating on signal 15 |
| 338 | 2022-06-24 02:25:30 | PPP | Information | Sent 4729279 bytes, received 11137376 bytes. |
| 339 | 2022-06-24 02:25:30 | PPP | Information | Connect time 18.5 minutes. |
| 340 | 2022-06-24 02:25:30 | PPP | Information | Terminating on signal 15 |
| 341 | 2022-06-24 02:25:29 | SYSTEM | Notice | DSL Link Down |
| 342 | 2022-06-24 02:07:02 | PPP | Notice | secondary DNS address 194.126.16.38 |
| 343 | 2022-06-24 02:07:02 | PPP | Notice | primary DNS address 193.227.177.130 |
| 344 | 2022-06-24 02:07:02 | PPP | Notice | remote IP address 172.17.18.1 |
Hi, it would help if you could also send us the advanced>status settings before and after the disconnection.
At the same time, please install the following firmware to see whether it improved the connection.
Thank you very much.
Best regards.
Thank your for your reply.
Yesteerday I am facing disconnection every night around midnight for two hours, it connect for 10 minutes the downstream errors increased hugely(1000 every 5 seconds) then it will disconnect. after two hours from 2 AM till today 4.45PM the connection is stable and the errors around 100 only. I have upgraded the firmware now, it make the same behavior after reboot. but after first disconnection now it is stable and errors is less than 20 after 18 minute.
After first disconnection when it stable now:
Before first disconnection
After disconenction:
New updates,
I have check my phone line, renew the plugs and all troubleshooting so I have noticed that my cordless phone (Panasonic) which closest to my modem and cord phone start to make noise to my phone line which increase the number of errors too much specially at midnight don't know why. I have disconnected it for couple of days for testing, for 10 hours as attachment the errors stopped at 1870 and no disconnections. I am monitoring the connection now.
My question is the firmware that your provided me is safe to still using it and when you will release the final firmware to update and is it better than the old one or I need to downgrade.
What do you suggest about my cordless phone.
Thank you.