Solution Cannot Access the Internet when connecting an Archer AX6000/AX11000 to Starlink Gen 2
This Article Applies to:
Archer AX6000 V1
Archer AX11000 V1
Archer AX90 V1
Archer GX90 V1
Archer AX3200 V1
Issue Description/Phenomenon:
Starlink Gen 2 system generally includes a Starlink Terminal, a Starlink router, and an Ethernet adapter. This Ethernet adapter will give you the ability to hard-wire the system and use non Starlink equipment with the system, and it is a must when connecting a non-Starlink router. However, SpaceX/Starlink doesn't guarantee performance with a non-Starlink router, the FAQ notes:
If you want to connect our TP-Link router like Archer AX6000/AX11000 to the Starlink Gen 2 system but unfortunately fail to connect to the internet, please go through this article to figure it out.
Available Solutions:
Solution 1
For Archer AX11000/AX6000
Upgrade and install the below beta firmware on the Archer AX11000/AX6000, then connect the WAN/Internet port to the Starlink Ethernet adapter to observe if the internet works. Download and unzip the firmware file, then you will see the “.bin” firmware file, launch a web browser and go to the Advanced > System Tools > Firmware Upgrade page to upload the firmware file:
Archer AX11000_V1.0_221209 (Updated on Dec 12, 2022)
Archer AX6000_V1.0_230303 (Updated on Mar 15, 2023)
Note:
1. Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding!
2. This beta version can be applied to the EU and US versions.
For Archer AX90/GX90/AX3200
Step 1 Connect the Starlink Gen 2 Ethernet Adapter to the 1 Gbps WAN/LAN Port on the Archer AX90/GX90/AX3200 instead of the 2.5 Gbps WAN/LAN Port, then check if the internet will work.
Step 2 Visit http://tplinkwifi.net and log into the web GUI of the router, go to Internet, and select 1 Gbps WAN/LAN as the WAN/Internet port.
Note: The 2.5 Gbps WAN/LAN port and 1 Gbps WAN/LAN port cannot be used as the WAN port at the same time. Once we choose to use the 1 Gbps WAN/LAN port as the WAN port for internet service, the 2.5 Gbps WAN/LAN port will be used as the LAN port by default.
Solution 2
Try modifying the Internet Negotiation Speed to 100 Mbps Full Duplex, then save and reboot the system to determine if the internet works.
For Archer AX6000, go to Advanced > System Tools > System Parameters page, scroll down to the bottom of the page, you see find Internet Port Negotiation Speed Setting, change it to 100 Mbps Full Duplex:
For Archer AX11000, go to Advanced > Network > Internet page, scroll down to the bottom of the page, you see find Internet Port Negotiation Speed Setting, change it to 100 Mbps Full Duplex:
Solution 3
If you happen to have a network switch, try to plug the switch between the Starlink Ethernet Adapter and the Archer AX6000/AX11000 WAN, that is Starlink router --- Ethernet Adapter --- Switch --- Archer AX6000/AX11000, then confirm if the internet works.
Feel free to comment below whether the issue gets fixed with the above solutions. We will also investigate further and update the thread when there is a final solution, welcome to subscribe!
More Articles:
How to Connect and Set up a TP-Link Router to Starlink Internet
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@dwdaubert we had this same router installed ,first leave the starlink in unbypassed mode,next connect a good,verified cat 6 cable to the 2.5 ghz wan port (blue) set up your router via tether ap,set it to dynamic dhcp , set up your ssid that you have binded any smart lighting,t stats or alexa devices to,we used same ssid on both bands,they say this may cause double nat issues ,we run 53 devices on this router and and 46 being wireless,hit all the save configs and it worked with both starlink and ax6000 in router mode,weather or not the ax6000 recognised the double nat or not we seen no issues,so i upgraded to the new tp link axe300 ,4 bands 2.4,5.1,5.2,6.0 mhz channels on the same ssid with smart connect enabled ,i will say this router is so far the fastest i have seen,when testing a i phone wirelessly between the axe300 and starlink download speeds it was so much faster , but if you are not using the number of devices at 50 to 60 max you should have no issues with the ax6000 ,we tested it for over a year while adding 10,20 ,30,40 then 50 plus devices,hope this works ! kevbo
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What is the lastest about this issue? Can we now update the router to the last firmware update? I have the AX11000 v1.
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IS THERE ANY UPDATE TO FIRMWARE ON TP LINK AX6000 V1
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@Kevin_Z , I have an AX11000 and found option 1 works and gives better download and upload speeds but for some reason YT and some streaming services buffers,
If I go with the other options it also works but lower speed but then no buffering on YT or streaming services. Is there a router setting that I can change when I use the firmware of option 1 to resolve the buffering, Do you know if TP Link will fix this with a last firmware update? Or am I better of getting another router with STL Gen 2?
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Braveheart1980 wrote
@Kevin_Z , I have an AX11000 and found option 1 works and gives better download and upload speeds but for some reason YT and some streaming services buffers,
If I go with the other options it also works but lower speed but then no buffering on YT or streaming services. Is there a router setting that I can change when I use the firmware of option 1 to resolve the buffering, Do you know if TP Link will fix this with a last firmware update? Or am I better of getting another router with STL Gen 2?
@Braveheart1980 I cannot say for sure whether or when there will be an official firmware release for Archer AX1000 V1.
How about going with Solution 3?
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