Deco m4 region setting help !!

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Deco m4 region setting help !!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco m4 region setting help !!
Deco m4 region setting help !!
2022-06-18 08:18:57
Model: Deco M4  
Hardware Version: V2
Firmware Version:

hello 

i have a Deco m4 for 2 years.

it's connected to my isp modem using an ethernet cable.

in the last few days i noticed that every device connected to the deco wifi will have a UK region setting.

 

it doesn't matter what device i use, smart tv , laptop,  smartphone.

 

so if i go google it will show me that i am in UK,  or if i watch YouTube it will play a Uk ads.

 

but if i turn off the deco devices,  and connect directly to the isp modem wifi,  it will work fine and shows my correct region. 

 

can anyone help please?

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Re:Deco m4 region setting help !!
2022-06-20 02:45:40

  @khollyo85 

Hi, welcome to the community.

Have you made any changes recently, like updating the Deco APP or changing network settings?

Please make sure no VPN service has been enabled on the devices.

Then please go to the web interface of Deco and check whether you have the correct region and time settings:

https://community.tp-link.com/us/home/kb/detail/326

Advanced > System > Time Settings

By the way, May I know who is your internet service provider and can I have the model number of your ISP modem?

Thank you very much.

Best regards.

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