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Have a "Guest Network" listed with "0 online"?

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Have a "Guest Network" listed with "0 online"?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Have a "Guest Network" listed with "0 online"?
Have a "Guest Network" listed with "0 online"?
2022-06-16 14:17:14 - last edited 2022-06-16 14:19:12
Model: Deco M5  
Hardware Version: V3
Firmware Version: V1.5.7

I don't recall this being the case until recently, unless I'm having a brain fart. But when opening my Android Deco app I'm now confronted with:-

"Home Network 29 online"

"Guest Network 0 online"

 

Has this always been the case?

 

I thought if no one was on the Guest Network it wasn't listed and as the "Home Network" was the only one with devices on, it would be expanded by default showing the devices in use/on it?

 

 

Or am I just imagining this?

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#1
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Re:Have a "Guest Network" listed with "0 online"?
2022-06-16 18:44:57 - last edited 2022-06-16 18:45:18

I also have it, this came with an update of the deco app.

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#2
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Re:Have a "Guest Network" listed with "0 online"?
2022-06-17 08:02:20 - last edited 2022-06-17 08:02:57

  @VCL Yeh, my gut feel was the latest update (app or firmware) possibly introduced the issue.

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#3
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Re:Have a "Guest Network" listed with "0 online"?
2022-06-29 12:26:26

  @NeilF Will support pick up on this new issue/bug?

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#4
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Re:Have a "Guest Network" listed with "0 online"?
2022-06-30 07:33:47 - last edited 2022-06-30 07:38:37

  @NeilF 

Hi, there is no plan to change it currently.

It displays both the main network and guest network since they are both enabled.

"0 online" tends to tell us the guest network is vacant now and we could decide whether it is necessary to keep it enabled or not.

 

Thank you very much.

Best regards.

 

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Update Deco BE65 Pro to the Latest 1.1.3 Firmware Now! Try to leave a Message if urgent help is required.
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#5
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Re:Have a "Guest Network" listed with "0 online"?
2022-06-30 08:28:48

  @David-TP The problem with this behaviour is it introduces a needless click.

 

If - as is probably the case for most people most of the time - they have no one one their guest network, they simply want to see what the devices are on their primary network, which they currently have to click into to see.

 

IDEALLY, if there's no devices on the Guest Network, the primary network should be automatically expanded.

 

It's simpler and slicker.

 

 

HECK - Just add an option to offer this behaviour, such as [x] Expand Primary Network if no Guests

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#6
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