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DECO M5 SpeedTest very Low

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DECO M5 SpeedTest very Low

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Najib

2022-05-18 09:22:04 - last edited 2022-05-18 10:10:51

Posts: 1

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2022-05-18

DECO M5 SpeedTest very Low

2022-05-18 09:22:04 - last edited 2022-05-18 10:10:51

Model: Deco M5

Hardware Version:

Firmware Version: 1.5.7

Dear Support,

Since Yesterday I have installed the Deco M5. I have good signal everywhere but the Speed is really like 10 of the actual speed I have,

I have 1GB ups/down,

But when I try Speed test it shows 100Mps/ or max 200Mbps

my request or question is, is there away to check this and make it better if possible.

The main Deco is connected to ISP modem with a CAT5E cable,

when I use the same cable on my Laptop the speedtest comes around 800/900Mbps

I have bough this Deco to have good speed, but seems not helping much or I did something wrong,

Any help will be much appreciated

Regards,

najib

1 Reply

David-TP

2022-05-20 09:54:25

Posts: 12361

Helpful: 1710

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Stories: 9

Registered: 2020-04-14

Re:DECO M5 SpeedTest very Low

2022-05-20 09:54:25

@Najib welcome to the community.

"when I try Speed test it shows 100Mps/ or max 200Mbps", is this client connected to Deco via Wi-Fi or Ethernet or using "Test internet speed" on the Deco APP>More?

Could you please also check the link speed on the client:

How to check the associated/link speed on a wired client

How to check the associated/link speed on a wireless client

And there are some suggestions for your reference:

1. Please make sure QOS is disabled or set to 1000 upload/download.

2. Turn off UPNP under Deco APP>More>Advanced.

3. Please temporarily turn off the 2.4gh and leave 5ghz only and run the speed test again.

Thank you very much.

Best regards.

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DECO M5 SpeedTest very Low

DECO M5 SpeedTest very Low

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