Unable to check for update (bug report)
Hi, TP-Link Support.
I've noticed that Deco app can no longer check for Deco firmware updates. Since last few days, perhaps even a week or more, every time I try "Update Deco" in Deco app, after few seconds of delay I am getting an error message:
Tried again right now, same result. Before, I used to be able to successfully update my Deco M9Plus and Deco M5 through the Deco app, and more than once. I even saved screenshot from one of the previous successful checks for Deco firmware updates:
I run Deco app on Android 9 smartphone.
Troubleshooting steps I've done:
1. Rebooted smartphone;
2. Updated Deco app to the latest version available;
3. Tried Update Deco on WiFi and also on cellular network. I have different cellular network provider from Internet provider. Same result: error message.
Checking for updates from Main Deco Web interface returns success:
Current Deco app version on my smartphone: