Home

Forums

Stories

Knowledge Base

Home Network Community > Deco > Samsung Galaxy A53 5G issues with TP-link Deco X60 Mesh Wifi6 multiroom

< Deco

Samsung Galaxy A53 5G issues with TP-link Deco X60 Mesh Wifi6 multiroom

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Samsung Galaxy A53 5G issues with TP-link Deco X60 Mesh Wifi6 multiroom

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

PeterVo

2022-05-06 20:50:39 - last edited 2022-06-28 03:36:48

Posts: 3

Helpful: 10

Solutions: 0

Stories: 0

Registered: 2022-05-06

Samsung Galaxy A53 5G issues with TP-link Deco X60 Mesh Wifi6 multiroom

2022-05-06 20:50:39 - last edited 2022-06-28 03:36:48

Model: Deco X60

Hardware Version:

Firmware Version:

Hey all, I hope somebody can help me:

I bought a new Samsung Galaxy A53 5G yesterday. Never had any issues with my wifi with any of my appliances. However, for the Samsung the Wifi seems to work like a few minutes, and then suddenly it can't connect to the wifi anymore (whilst other appliances such as my work mobile phone and my laptop seem to have no issues connecting to the wifi).

I tried reconnecting to the wifi with my Samsung multiple times, tried resetting my Deco X60 (3-pack), tried factory-resetting my Samsung, tried rebooting my Samsung. Nothing solves the issue. It connects every once in a while, but then stops connecting withing a few minutes....

Software of both my Samsung (Android 12) and my Deco X60 (1.5.1) is up-to-date.

I have read on a forum that somebody had this exact same issue, same phone and same Deco X60 system. He said he had his issues solved by running an adjusted Deco X60 firmware. Now, I am beginner when it comes to tech.....anybody who can help me solve my wifi issue?

Thanks in advance! Any help is much appreciated!!

With kind regards,

Peter

1 Accepted Solution

David-TP

2022-06-13 03:43:27 - last edited 2022-06-28 03:36:48

Posts: 12509

Helpful: 1733

Solutions: 1203

Stories: 9

Registered: 2020-04-14

Re:Samsung Galaxy A53 5G issues with TP-link Deco X60 Mesh Wifi6 multiroom-Solution

2022-06-13 03:43:27 - last edited 2022-06-28 03:36:48

Hi All,

Please refer to the suggestions here:

https://community.tp-link.com/en/home/forum/topic/546618?replyId=1108198

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶Deco X50-5G-V1-1.2.0 Supports WireGuard VPN, Hybrid Mesh and More Try to leave a Message if urgent help is required.

Recommended Solution

6 Reply

David-TP

2022-05-07 01:56:30

Posts: 12509

Helpful: 1733

Solutions: 1203

Stories: 9

Registered: 2020-04-14

Re:Samsung Galaxy A53 5G issues with TP-link Deco X60 Mesh Wifi6 multiroom

2022-05-07 01:56:30

@PeterVo

Hi, Nice to see you again, and welcome to the community.

I see you also followed the other post about A53 5G.

When you are available, could you please help me run the following test:

Before the test, please turn off "Mesh Technology" on the A53; then disable "fast roaming" and "beamforming" under Deco APP>More>Advanced.

Then,

1. please enable the guest network for 2.4ghz only and test the network stability of A53;

2. turn on the 5ghz only and disable 2.4ghz this time on the guest; forget this network on A53 and connect it again, and test the stability again for some time.

Thank you very much for your cooperation and wait for your update.

Best regards.

PeterVo

LV1

2022-05-10 15:32:18

Posts: 3

Helpful: 10

Solutions: 0

Stories: 0

Registered: 2022-05-06

Re:Samsung Galaxy A53 5G issues with TP-link Deco X60 Mesh Wifi6 multiroom

2022-05-10 15:32:18

@David-TP Dear David,

Thank you for your quick response and explanation. Sorry for my delayed answer.

I currently have my guest network on 2.4 GHz (5 GHz disabled). Regular or main network I have 2.4 GHz and 5 GHz enabled. Fast roaming and beamforming disabled, as you advised.

Wifi seems to work good now on my A53, connected to the guest network! Sometimes a bit of a delay, but 95% of the time it works great. Thank you for the advice.

Hopefully Tp-Link can sort out the issue, so that A53-users can benefit fully from the great internet provided by the X60 :-)

With kind regards,

Peter

Abel-030

LV1

2022-05-20 19:42:55 - last edited 2022-05-20 19:43:40

Posts: 2

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2022-05-20

Re:Samsung Galaxy A53 5G issues with TP-link Deco X60 Mesh Wifi6 multiroom

2022-05-20 19:42:55 - last edited 2022-05-20 19:43:40

@David-TP

Hi,

Through the forum topic (https://community.tp-link.com/en/home/forum/topic/546618?page=2) I came across this thread. Changed the settings as mentioned. It seems to work, but like others I hope for a final solution soon.

Kind regards,

Abel

SDW

LV1

2022-06-10 21:45:08

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-12-11

Re:Samsung Galaxy A53 5G issues with TP-link Deco X60 Mesh Wifi6 multiroom

2022-06-10 21:45:08

@David-TP Ive tried as you have said setting up a Guest network and set to 5ghz after forgetting network and reconnecting but still only getting 6Mbps network speed. Is ther any latest updates to sort this issue out at all?

David-TP

2022-06-13 03:43:27 - last edited 2022-06-28 03:36:48

Posts: 12509

Helpful: 1733

Solutions: 1203

Stories: 9

Registered: 2020-04-14

Re:Samsung Galaxy A53 5G issues with TP-link Deco X60 Mesh Wifi6 multiroom-Solution

2022-06-13 03:43:27 - last edited 2022-06-28 03:36:48

Hi All,

Please refer to the suggestions here:

https://community.tp-link.com/en/home/forum/topic/546618?replyId=1108198

Best regards.

Samsung Galaxy A53 5G issues with TP-link Deco X60 Mesh Wifi6 multiroom

Samsung Galaxy A53 5G issues with TP-link Deco X60 Mesh Wifi6 multiroom

Information

Voters 1

Tags