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slow wifi connection but good lan cable connection

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slow wifi connection but good lan cable connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Hakim9999

2022-04-26 13:53:49

Posts: 1

Helpful: 0

Solutions: 0

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Registered: 2022-04-26

slow wifi connection but good lan cable connection

2022-04-26 13:53:49

Model: Deco M4

Hardware Version: V3

Firmware Version:

this is the internet that i get using wifi

this is using LAN cable

2 days ago everything work just fine..now all my wireless devices smart tv and phone cannot use WiFi network anymore

i hope someone can help me fix this issue..

i have try rebooting

resetting deco

and resetting my internet port via my ISP

1 Reply

David-TP

2022-04-27 09:18:18

Posts: 12346

Helpful: 1709

Solutions: 1117

Stories: 9

Registered: 2020-04-14

Re:slow wifi connection but good lan cable connection

2022-04-27 09:18:18

@Hakim9999

Hi, welcome to the community.

I think the wireless devices might be connected to 2.4ghz.

Could you please help me run the following test:

1. unplug any other satellite units if there is more than one.

2. turn off 2.4ghz on the Deco APP and leave the 5ghz only, then test the internet speed again.

3. Please also check the current link speed on the device:How to check the associated/link speed on a wireless client

Thank you.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

slow wifi connection but good lan cable connection

slow wifi connection but good lan cable connection

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